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December 2023 by Isaiah Whaley
Great experience. Well managed store, fully staffed and knowledgeable. Gary is a very patient and helpful person. Very thankful for his help with my hitch this evening
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December 2023 by Carlos Morales
Called the store and asked for the wholesale/commercial counter. I was told they couldn't transfer me and that I had to call back then proceeded to rant out number. As a former zoner, I can tell the customer service standards have gone out the window or they aren't training zones properly...
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December 2023 by Mandy Edwards
Shout out to Ish for helping me put my headlight in. Everyone has always been very accommodating every time I’ve been there! Great customer service!
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November 2023 by Ted Skolits
Great service! James went above and beyond to help with excellent customer service.
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November 2023 by Tiffany Poole
Bought an alternator for my sister, well it turned out to be the wrong one. She needed a 6 cylinder, we bought a 4cylinder + core charge was over 200+$. She then returned it to the auto zone in Alcoa for the right one and it was 120$ less. when it should have been more. Not sure why this was but wow what a difference.
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November 2023 by Sarjah Longoria
I’m on a road trip from Texas to rhode island to drop off a foster dog at his new home when my check engine light came on @ 9:50 pm. Here I am states from home, I have to know if this is serious or not. I pulled in 3 minutes to closing. The lovely gentlemen there were so very kind even staying past closing and helping me find a product that might solve my problem, even checking my light for me despite the two large dogs in the car. Every single staff member had a smile for me and told me not to worry about bothering them past closing. They went above and beyond and I hope they are recognized for it!
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November 2023 by Hal Flynt
Quick trip for windshield washer fluid. This is a well stocked store and the staff is helpful. It's clean and well lit.
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November 2023 by Laurie H
I called for a battery and they had one in stock. Drive up there and they installed my battery. Prices were much lower than any other auto parts store. The lady in the phone was kind and knowledgeable. The gentleman who assisted and installed my battery was kind and helpful. Highly Recommend this location for your automotive needs.
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November 2023 by Lacee Hooper
My car broke down last night right before the store closed and Evan was so much help. He stayed open just so I could get a new battery for my car and helped me throughout the entire process. I am so thankful for him and James, I do not know what I would have done without their help last night!
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October 2023 by Fun Guy
Had my requested parts ready & set aside for me. Also offered to help load them into my truck. Good job!
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September 2023 by A Google User
Commercial team went and picked up a part for the Gerber all the way here in Henderson Kentucky to get it here to finish a job you folks are life savers! Good luck this year!
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September 2023 by Andrew Rickard
Commercial team went and picked up a part for the Gerber all the way here in Henderson Kentucky to get it here to finish a job you folks are life savers! Good luck this year!
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September 2023 by brian hovind
Guy didn't have a clue brought the wrong part price was higher than it said online went to advance auto no problems there
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August 2023 by John Kennedy (Kaz)
Fast friendly and the most helpful commercial department I have ever had the extreme pleasure of dealing with, I will always use Jeremy, pariah, kaz, and marlin for any automotive needs in the future! 10/10 recommend.
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July 2023 by Danielle Rose
some of the best and kindest people!! our alternator went out a parking lot over and they helped us out with everything ! spare tools and all !!