-
February 2024 by Jenny Spellman
Kevin and Dr Bales are amazing!!
-
February 2024 by Mary M
They always take great care of my babies here!
-
February 2024 by Daniel Horner
Banfield has been taking care of my Precious since 2014 and doing good yearly plan however after making my appointment for renewal this year they were trying to charge me for renewing the plan early by paying for dental cleaning and exam extra. Tired everytime I tried entering sweepstakes they have I couldn't do it. They would blame corporate corporate would blame them. So looking for and will find another vet place to take my Precious too.
-
January 2024 by loveforanimals33 Shourbaji
I went there to get a check up for my elderly dog bc he had a mass in his throat. The vet walked in with the most judgmental attitude making me feel like a bad pet owner and like I never took care of him. she just kept asking when was the last time he got vaccines or heart worm medicine and if he can see well etc. she was so so rude and judgmental I felt like crap. Then they wanted to charge 1600 just for blood work but they couldn’t even really help him. I will never ever go back to them. And I don’t recommend to others. i think her name was dr Vanessa.
-
January 2024 by Jake A
This has to be the best pet hospital I've ever been to. The staff would always greet Milo by name and he really seemed to enjoy the staff. Dr. Carpenter was excellent at describing what Milo needed and why. They were very respectful and always listened. I had issues with the Orlando Banfield with regards to his medical records and they took it upon themselves to contact the other Banfield and straighten things out. If I ever moved back to Knoxville I would definitely use this pet hospital again.
-
January 2024 by Claud rife
Recommended
-
December 2023 by Yuki stanley
I enjoyed the fact that they offer plans and were able to see us so soon. Now I did have problems with how it felt like everything was about getting the more expensive items and I didn't like that but they didn't fight me too much and I was able to get what we needed. I don't enjoy how expensive the food they recommend is. I didn't ask more about that because I honestly was just trying to leave before my pocket got drained.
-
December 2023 by Jonathan Mitchell
Great place to bring your pet, unfortunately we had to put our dog to sleep yesterday, The doctors and staff at Banfield pet hospital were phenomenal. We felt cared for and supported, can't ask for a better place. Thank you!
-
August 2023 by Michael Hardesty
Great doctors who care, although they could do a better job of training their front desk staff
-
August 2023 by Jessie Burkhart
We took our cat Domino here yesterday. The staff was very attentive and caring throughout the whole process. We already have pet insurance so I'm glad they didn't try to push their "wellness plans". Also, I like they they gave us food and diet recommendations briefly and let us choose for ourselves what to use in time. I hate when a vet preaches at you about food or the importance of wellness plans they prob get kick backs off of. They called and checked on him today as well. Overall, a very good experience!
-
June 2023 by Ashley York
Love this vet. They truly care about my fur baby and they take the time to answer all my questions, and explain things fully to me. Really great docs for your babies!!
-
June 2023 by Bobbie Belanger
Good people works for Banfield. Never had a problem with anything or anyone. Great place to take your pet.
-
April 2023 by Travis Potts (Indi)
Staff was very friendly and the drop off/pick up process was effotles... Unfortunately that's where the positives end. The plans they offer are a scam and will not cover what they are suggested they cover at the time of the visit. Also my concern was one of my cats having some kind of respiratory infection. They determined it was likely a food allergy. After 6 months of a special food, nothing was changing. My cat was actually getting more sick. They still insisted it was an allergy. Decided to go elsewhere for another opinion. It was a chronic upper respiratory infection. Got meds and he's perfectly fine now. I then spoke with someone about all the prior visits and they emailed me the internal notes about my concerns. They had wrote down that I was worried about allergies even after numerous times of telling them that wasn't the case.Oh and none of this was covered by their plan.
-
April 2023 by John Trabold
This has become the worst vet in Knoxville we started going over a year ago they were great, but in the past 6 months they don’t log appointments, don’t take notes of what my pets have had done. DONT do the plans they do not do what they tell you the plan is supposed to. Unless they change management never go here.
-
March 2023 by Michelle Storie
We absolutely Love Dr Lowery, we have been battling ear issues with our pup for about 2 yrs and due to this a vet in Wisconsin Banfield put our pup on prednisone and she became diabetic so now we have 2 issues and here we come to this Banfield and found an Angel for a vet! She truly cares and it shows not only on how she treats our pup but us as well she makes sure we understand the plan of action and that we are comfortable in it. I wish she was available at every single Banfield! We drive truck and have to deal with different Banfields and different vets opinions and it gets extremely frustrating for us. But Dr Lowery is helping us to get our girl back on a good path of health.