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January 2024 by Charlie Umland
One thing I love about ATM’s is you can access them even when the bank is closed. Except here, where it’s behind a locked door that can only be accessed during business hours. Not sure if this was an oversight or just a poor decision. It leads me to ask what the point of the ATM even is at that point?
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June 2023 by Sami C.
All I needed was access to an ATM. I arrive at 6:45 on Monday and doors are locked. The door clearly shows that the lobby opens at 7 AM and that is where the ATM is. I wait. 705 approaches and doors are still locked. I get on Yelp and it shows that they don't open until 10 AM on Monday. I am very disappointed and my time was waisted. They could at least update their hours!
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October 2022 by Jose A C.
I'm so impress all you bad work for some reason any personal in this building, care of me even with an appointment, they just ignore me, and I'm still sitting waiting for someone to help me, they just got an attitude uncomfortable and anyone tell me what's going on I don't know if is discrimination or xenophobia, definitely is the second one, after 2 days they open me an account, and after that I lose my online bank account access, an 2 days later they closed up my accounts without reason, without warning and send me all the money that I had on it through post mail by checks that I still waiting, also my pay check now is lost because was deposit there, they have now all my money and I don't have accounts. the worst, racism and xenophobia
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March 2022 by Karl Swygert
As others mention- only available during business hours. Bank of America can do better or I'll find another bank to accommodate my needs.
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March 2022 by Jeremiah S.
Bout the worst place ever to open an account if you ever have problems good luck trying to speak with someone on the phone and if you work till 5:30 everyday you can't go in so it's bout impossible to resolve it! I do not recommend this bank to anyone
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March 2021 by Darby C.
Carolyn/ Knoxville Ten. Was great! She is on the "1 800- 922-6262.." support for customers. I own several businesses and will remain a loyal banking customer because of her! Linn With small business accounts helped also!Linn is out of the Tampa FLorida phone support services!
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March 2021 by Cameron Frye
It should specifically state that the ATM is inaccessible outside of the institution's business hours. Also, posting a notice for customers in search of this atm informing them of the unavailability of an outside machine would be beneficial and logical. Otherwise, the facility should consider installing a machine that is publicly accessible outside of the lobby, perhaps in the parking garage or around the side of the main entrance so as to not promote cross traffic in the customers attending the facility and those in search of an ATM.
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March 2021 by Shihui Gong
Do not deposit any cash at this ATM that will eat you cash and you need waiting 2 business day to get refund don’t use it
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March 2020 by Danny C.
I went to this branch today. Very very rude and unprofessional. I talked to the lady teller first. Not sure of her name. Asked me why I didn't just deposit my check into my banks account. Rudly. First off not her business. Then would my cash my payroll check from their bank just because it didn't have jr on it. Went to get a little prick of a boy ... NICK ..... He was rude to ... I told them that the Kingston branch cashed it... But they wouldn't because of the check not having jr on the end like my license did.... If I could legally do more than this i would.. horrible people. Really should be fired..... Stay away... And people wonder why no one likes bank of America... It's employees like this !!!!!
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July 2017 by Rich Syling
The ATM screen is big.
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March 2017 by Tom K
Not available outside of business hours.
