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October 2023 by Matthew Daniels
Great group of folks that run this place, friendly and always helpful. It's a bit old school (check-in at the office for key access to buildings, cash/check only, etc.) but it's substantially less money than other places in the area, so I'm not sure what other folks are griping about. I run a business full time from my storage unit and the (marginally) limited access hours don't interfere at all with my ability to do so. Highly recommended.
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July 2023 by Jocelyn Rioux
I have had a unit with them for over 3 years. The staff has always been wonderful and the facility is very clean. We moved out today because our situation has improved and we no longer needed storage. We would recommend them to anyone looking for a storage facility and will definitely use them again if the needed. Thank you!
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March 2023 by mark mclemore
Managers complained about us being there.
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February 2023 by jigme phuntsok འཇིགས་མེད་ཕུན་ཚོགས།
Before you leave a negative review, know the rules: They only take cash or checks.Closed on Sunday. Outside of daily operating hours, one cannot enter the premises . If you make a late payment, you will receive a penalty. If any if that is difficult for you to integrate, then it’s best to pay more to another, more expensive, more corporate location in the area, there are plenty to choose from.My family has used this place for storage for the last 8 years through many personal transitions, and the owner/operators have always been nothing other that kind, supportive and flexible to all of us. Very reasonable people and least expensive option.Keep in mind, that for long term storage, your stored items will certainly pick up a bit of a musty smell, especially after the heavy rainy season.This is a general experience of storage in Knoxville.
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January 2023 by Jigme Phuntsok
Before you leave a negative review, know the rules: They only take cash or checks.Closed on Sunday. Outside of daily operating hours, one cannot enter the premises . If you make a late payment, you will receive a penalty. If any if that is difficult for you to integrate, then it’s best to pay more to another, more expensive, more corporate location in the area, there are plenty to choose from.My family has used this place for storage for the last 8 years through many personal transitions, and the owner/operators have always been nothing other that kind, supportive and flexible to all of us. Very reasonable people and least expensive option.Keep in mind, that for long term storage, your stored items will certainly pick up a bit of a musty smell, especially after the heavy rainy season.This is a general experience of storage in Knoxville.
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January 2022 by Aaron Whitman
Great people. Great place. Sometimes you run into the best people in the unusual places.
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October 2021 by Evans Lyne
Terrible, terrible, terrible. Avoid at all costs. The only thing on the plus side is location. Terrible. Ridiculous late penalties, amounting to an interest rate of 1200 percent. Inconvenient hours. No ability to debit an account for payment or to take credit cards. Go elsewhere. There are plenty of better options.
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October 2021 by Wayne G. Snodgrass III
Easy access to and from
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May 2021 by Mitchell
Great location great prices
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October 2020 by John McElroy
Yes, they only take cash and checks, but they're friendly, and by far the cheapest place in town. Only annoying thing is not being able to get in when they're closed.
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February 2020 by Jack Newman
Very clean safe
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December 2019 by Trish Stokes
Not open all hours or days, you have to check out a key to even get to your unit and you have to check it out every trip in. So 5 trips in one day you have to stop and get the key 5 times in one day.
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July 2019 by Tab M.
If I could give zero stars I would! They don't use technology, so their books are messed up! We paid monthly draft payments, so have a good record. I arrived with my movers to get my stuff and was told I couldn't get it without paying another month. We gave over 45 days notice and 30 days is required. I was at the storage 3 weeks before to verify payments were all up to date for move out. I was told I was good to go, yet had to pay cash on the day of the move out in order to get my stuff. Do not use them. It's not worth the small amount you save monthly when you get screwed at the end!
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February 2019 by Rick Royce
so far, they have been a pleasure to work with.
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September 2018 by Roger Bennett
Great storage facility. Best prices in Knoxville. The manager was very polite and professional. I would recommend this place to anyone.
