This Beverly Park Place Health and Rehab - a Hillcrest Healthcare community location has closed

5321 Beverly Park Circle, Knoxville TN 37918

About Beverly Park Place Health and Rehab - a Hillcrest Healthcare community

Beverly Park Place Health and Rehab is a facility that provides rehabilitation and nursing care. Experiences described by patients and families vary. Several reviews highlight positive aspects, noting the staff can be exceptionally supportive, kind, professional, and friendly. The physical and occupational therapy teams are frequently mentioned as wonderful, terrific, and helpful in aiding recovery. Specific staff members, including nurses, CNAs, and social workers, are praised for being caring, easy to talk to, and attentive, making patients feel well taken care of and treated with dignity. The facility offers activities and the food is described by some as decent and actually good. However, other reviews report significant concerns. Some note that the facility has gone downhill, with staff not being attentive and failing to respond to call lights promptly. There are reports of therapy not being performed as expected and instances of staff being treated poorly. The building itself is described by one reviewer as old and hot. While many recount a great experience and professional, respectful care during difficult times, others express strong dissatisfaction, stating they would not choose the facility again due to inconsistencies in care and service.