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November 2023 by hemn tahir
The employees in this boost mobile office have good behavior he is a good manThanks
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April 2023 by Robert Lightfoot Lee
Kendra is the best she helps me every time I go to the store and have a problem I love this store ❤️
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April 2023 by Robert Lee
Kendra is the best she helps me every time I go to the store and have a problem I love this store ❤️
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November 2022 by Gene H.
HORRIBLE CUSTOMER SERVICE!!! I would NEVER deal with Boost Mobile again! In November, 2022, I ordered a Schok Flip Phone from their website. I should have gotten a clue when there were no reviews for the phone and it had been reduced half price! I discovered the reason there were no reviews was their web site wouldn't allow it to be reviewed! For various busy reasons, I didn't have time to attempt to set the phone up until Dec. 1. Before activating, the battery had to be put in the back of the phone and I followed directions precisely for removing the back. The back would not budge! I decided I didn't want this piece of crap, so I called Boost Mobile and told them it had not been activated and I wanted to return it. Naturally, I got a foreigner on the phone that I could barely understand! She told me that since I had had the phone for 3 weeks I could NOT return it. I explained that it had been in the box for the 3 weeks - exactly as I received it and had not been activated! Didn't matter, I couldn't return it. I stated that this was OUTRAGEOUS and customer service hung up on me! Don't deal with this DISHONEST company!!!
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November 2022 by Rhonda Davis
I was at this store for a new phone yesterday. The young lady working was very helpful and sweet. The problem is the owner/manager calling her and yelling at her while I was there. I could hear him through the store phone. He appeared to try to get her to argue with him. This sweet young lady kept her cool and continued professional unlike the owner. I would return if she was there but if I walked in and a foreigner male was there I would leave.
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March 2022 by Mary jo Jones
Very helpful friendly young gentleman
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February 2022 by Todd Harrison
Love this store Kendra Is her name she's the best The blonde headed girl she helps me everytime I go there she's helps me fix my phone if it's. Messed up she's awesome ? 10/10
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March 2021 by Pizza god
I need to get ahold of justin or joshuah long asap. Hey there not the regional manager Wayne is
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August 2020 by Steven Fitzgibbon
Went into the store to find out about the new Sims card for better extended service, talk to the ladies it was nice. She asked for stuff my information my, my PIN number, type of pho e, and all that. She tells me it would be 15plus tax. I agreed and purchased the new card. She then offers to put it in for an extra 25 bucks or I could do it my self. So I go out side call boost and they say its a 10 min wait so I drive to kroger like 2 mins down the road. They call me when i start to head in to the store. We go through all the stuff to activate my new card but turns out it was not compatible with my phone. I was like why didn't they say anything when the look my information up. I asked if I could get a refund. He said i should be able to go back to the store and have them refund me. Well i head back to the store with the agent on the phone and take him in with me. The agent asked if it wad a boost store and asked for the address to verify. He said it was so they should have no problem refunding me and that they should have looked to make sure my phone was compatible. I talk to the lady and explain what's going on. She calls her boss and tells me there's nothing they can do. I tell the Agent, he's also on speaker phone, he said well how about replacing it with something else. She said no they could not help me with anything. I said you looked my phone up you to see if it was compatible. She said that she didn't check that me buying it and it not working was my fault for not making sure it was compatible.. But that's why i came into check. I'm getting mad. I got side to talk to the agent in my car. A fee mins later the lady comes out and takes signs and inflatable guy thing inside and looks like she may have locked the door bit Im not sure. They store hours said til 7pm and it was only 4:44. But they Agent talks to his manager and they apologize and help me file a investigation into the store and they refund me 15 dollars on to my boost account. They agreed that she should have checked and told me before they sold it to me. Will not be going back to this location... Oh she also said they werent affiliated with Boost but the whole store is covered in boost posters and everything. Big old boost sign on the top of the building and all. That's the place in the picture. So idk i was very unhappy.
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August 2020 by Steven Ronald Fitzgibbon
Went into the store to find out about the new Sims card for better extended service, talk to the ladies it was nice. She asked for stuff my information my, my PIN number, type of pho e, and all that. She tells me it would be 15plus tax. I agreed and purchased the new card. She then offers to put it in for an extra 25 bucks or I could do it my self. So I go out side call boost and they say its a 10 min wait so I drive to kroger like 2 mins down the road. They call me when i st
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April 2020 by Kameron Lee
Jennifer was great! She helped immediately and was just awesome all around! 5 stars!
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March 2020 by Kiya Roberson
The women in the store was very friendly, helpful, and efficient! She helped me pick the best plan and worked very quickly! I definitely recommend this store!
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March 2020 by Aileen Granados
I was very satisfied with my service. A nice lady named Jennifer help me out with everything I needed to know about my phone. I recommend going to this store.
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March 2020 by Victor Rodriguez
the sales rep. Jennifer did a great job with helping me find what I needed most she did an Amazing job and is very knowledged on the devices and plans and helping customers with what they need most. I would recommend this store
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March 2020 by Joel Juarez
This store has great customer service they were able to answer all my questions and lead me to a great phone that worked for me and all my needs I highly recommend this store to anyone looking for great deals