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October 2023 by Debra Elwood
Michael, my sales person was wonderful. He didn't follow us around the entire time we were in there.But he did give us an overview on the type of chair I was looking for. After I narrowed it down I had him come back and answer some specific questions.Very nice young man. And I did purchase a recliner from him.10/23/2023New chair in my home and maybe I'll be able to enjoy it after Odin!Love this chair.
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October 2023 by Allison Markovic
I went in looking for a living room set. I found several to choose from Mike gave detail about each set and I choose one. I let him know I was also looking for a bedroom set which I found easily with a large selection. They have a beautiful showroom. He was there for my needs just not overbearing right behind me the whole time. I was offered financing and great deals. Everything was delivered timely and exactly what I wanted. I highly recommend.
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October 2023 by aps81sarge
This was my first visit to Brown Squirrel. I was impressed by the selection and quality. Our sales lady Tami didn't hover over us and let us browse at whatever we wanted. She was close enough if we had questions, but not smothering. I bought a beautiful table and haven't had any buyers remorse! I'll be back.. Thanks for making this an easy transaction.
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October 2023 by Lg Mayes
What a great experience coming to Brown Squirrel. I have been wanting to blend my current furniture with some updates. A really knowledgeable lovely and professional designer Laura gave me several outstanding ideas about how to decorate using old and new styles. She suggested I take photos of my furniture and return to the store and she would make sure I would leave loving the choices she would help me make.Laura made me feel comfortable and confident in her ability to make some great design changes and without any pressure sales tactics. I look forward to hearing her ideas soon.
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October 2023 by Carla Manzolini
They have a great selection and wonderful people but the backend fees are a lot. I purchased a custom chair and paid quite a bit and only after the deal was completed was I told that if I could not arrange to pick up my product in a downtown location myself I would be charged an additional $150 for delivery! That’s excessive in my opinion!
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October 2023 by Tonia Walton
I haven't received my furniture yet, but salesperson, Sarge has been amazing. I visited the Brown Squirrel 2 times. Both visits I described what I wanted and Sarge not only listened, he was tireless in finding just the right pieces to meet my needs. This was a no pressure shopping experience and I felt like Sarge really cared about what I wanted. Go shop with Sarge at Brown Squirrel, he is the best!
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October 2023 by VJ Girl
I went into Brown Squirrel to check out their powered lumbar and head support couches that reclined on each end. I'm not able to walk very far so had there not been a scooter l would not been able to go through their massive inventory. The nicest salesperson asked me if she could be of any help. Her name is Kathy, and she was wonderful she took me to the most beautiful all powered lumbar and head support reclining sofa. There is such a major difference in a regular recliner piece of furniture. Kathy is the perfect salesperson. She is not pushy and was so helpful even taking measurements on wall entertainment units since we need one. Brown Squirrel has some beautiful consoles and wall units many different sizes. Thank you Kathy you made my shopping experience a great one! My remodeled livingroom will look beautiful with my new furniture.
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October 2023 by Susan C
The selection is great and the staff is so helpful! No high pressure sales tactics. And we were able to get just what we needed. We love our new living room furniture. Everything went so smoothly from purchase to delivery.
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October 2023 by Cait Able
I’ve never had a more pleasant experience shopping for furniture. Elke greeted us as soon as we entered and was super helpful with explaining where everything was. She got us on the right path, and we found our choice in less than 30 minutes. She was super helpful with explaining pricing, delivery, and protection plans, without being pushy or sounding like she was just trying to make a sale. I couldn’t be happier that we shopped here, and we’ll be going to Brown Squirrel for all of our furniture in the future.
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August 2023 by Mary Grudek
Sarge was great to work with. In the past we have bought almost an entire home of furnishings from Brown Squirrel. This time we were looking for a cabinet for our daughters new house in another state. Our time was tight, so Sarge was able to sell us the floor model. It was in perfect condition and we were able to get it quickly. I enjoy going into Brown Squirrel because it is no pressure shopping and they are very easy to work with.
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August 2023 by Melissa Booher
Even though our furniture quest was not for pleasure, but instead out of necessity following a house fire, the experience so far has been really great. Our salesman “Lance” has truly gone above and beyond to help us ease into the process without the typical “in your face pressure sales” associated with many sales related positions. Lance has stayed in the background ready to assist when we were ready to make decisions and has been extremely helpful with the entire process. We’ve shopped our hometown, and all over Knoxville & Chattanooga but truth be told, we’ve found our best furniture solutions at the Brown Squirrel.
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August 2023 by Margaret Rogers
Deceptively HUGE showroom of 2 acres behind a modest storefront. Our sales rep Elke was attentive without being hovering or pushy. We actually enjoyed shopping here for a new couch, and wish we had found our way here earlier. Elke checked inventory for our selection, and we were promised delivery in one week. We will definitely shop here again and will highly recommend Brown Squirrel to friends.
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August 2023 by Michelle Miller
They were very helpful! Elke walked around the whole store with me and searched for a piece I needed with very specific dimensions. I love the way the store is organized by styles. It is made to look like home so it’s easier to imagine the furniture at your house.
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August 2023 by Carol Wilton
The furniture selection and quality is amazing! It was enjoyable even just browsing. Bought a bedroom suite for an awesome price and it is worth the price and more. So well made. Service was excellent, delivery and setup flawless. Will definitely be buying there again!
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July 2023 by Lisa Phillips
Several years ago we bought all of our furniture for our brand new house from Kathy. We moved away and sold everything a few years later but recently just moved back and needed new furniture again. We were so pleased to walk in, immediately be greeted to our surprise, by Kathy again! She was patient and helpful with us and spent a few hours with us helping us yet again pick out the perfect furniture for our new house. Overall we love Brown Squirrel furniture for their quality built in the USA furniture, customer service & selections for every room of your house!
