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March 2024 by joe cronin
I not happy... I was told the labor would be $1500 and I was charged $1800 for labor.I was charged 1800 for a clutch kit, but asked for a break down of that and if it included a flywheel..... To no reply. I paid $3600 to Jerry without the ticket or invoice. I ask for one they said they mailed it out, but I never received it in the mail.. I've texted them with no response back. My next step is to contact the Better Business Bureau Automotive Division.I want my $300. $3616.00 is a little much for a clutch. I figured $2600 that would have been fine with me. AAMCO should have been cheaper. They never sent me the original billing. They told me they requested it from their accountant but never received it.And it needed a a front alignment too. Which I paid $75 to add to my frustration.Maybe know I'll get some answers now.I would not recommend this shop to my ex-wife!663829547 my cell.
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January 2024 by Marc Gamble
Jerry and team are excellent to work with. They diagnosed and fixed our transmission issue on a 2016 Mazda CX-5. The real win for us was their customer service. In the midst of 8” of snow and single digit temperatures, our car at home wouldn’t start. So Jerry’s team delivered our car and then jumped the other car off and got it running. They went above and beyond and are A+++ in my book.
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January 2024 by Robert Lebby
Excellent customer service! And my transmission works very well!
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December 2023 by DR K SANTIAGO-GILMORE
We went to this shop because it was the only one that had openings, and we could not find anyone to find the part we needed. THESE people here are so nice and was so helpful. WE were able to get our truck fixed and it has been running like a champ since. The part we needed was on backorder but they were able to get it and we are forever grateful. THank you Jerry and crew and the lady in the office .
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December 2023 by joshua burkhardt
Always enjoy the service. Budget gives fast and easy Service prices are very fair; these technicians are the most down to earth guys you’ll find. Love this place
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December 2023 by H N
I brought my car here for a check up because my car was shifting funny when going into 3rd. I was amazed with how thorough and fast their services were. After driving my car for a month after my appointment, there was no issue when shifting. I am very pleased with there services and would highly recommend them as a transmission shop.
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December 2023 by Demetrious
Amazing work! Like any auto body shop worth taking a vechicle to, they were a little backed up. But when they work on your automobile you get honesty and prices thay can't be beaten. Communication was perfect every step of the way. Highly recommende!!
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December 2023 by Jeff Taylor
Outstanding
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November 2023 by L. SwaGG Jr.
I was advised to check this place out when thought I was having issues w my transmission. Found out it wasn't, but it was my front differential. The customer service was great from the jump. The young lady working in the office is ON HER S***. She knew what I needed, who I needed to talk to, who she thought would be best working on my car based on her staff. She made sure I was always up to date on where they were in fixing my car each day(I would call. she would stop what she was doing to give update.) The staff there have their own specialties as they are all legit mechanics. She got my keys, they took care of the rest. My total was cheaper than what they quoted me. Check this place out if you need ANYTHING done to your vehicle.
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November 2023 by JAMIE EADY
When you consider the rest, Choose the best! Budget transmission dominates
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October 2023 by Mel Ash
I dropped my car off Monday morning at 8am. It was drivable but leaking transmission fluid. By 11am they told me it was the pan and when asked what the estimate was they told me it would be an hour of labor plus the part. I did not get it back until Thursday at 1:30. Instead of just telling me they had to order a part or that they had other cars they were finishing they just kept saying they would try to get to it. They did charge the quoted price, but I found out after the fact that they transported it to a different shop without telling me and they never contacted me for anything. Even when they told me they would call, they did not. All the information I got was because I called them when they didn't call when they were supposed to. When my sister and mother picked it up for me because I had to work, they were just towing it back from the other shop they took it to. When the admin asked my sister to sign for it, she insisted on looking the vehicle over first. She told me the girl threw a hissy fit and shoved the paper at her and told her she didn't have to sign it. She said the admin also seemed angry that the man I talked to told me when the car would be done and that we were told it was moved.For me personally, the entire interaction was ridiculous and none of it would have been unacceptable if they had communicated with me. But they did not. I will not go back to them again.
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September 2023 by Dillon TN
DO NOT WASTE TIME HERE. My truck was damaged by an employee while getting trans rebuilt. Damages equaled the labor so we called it even and went our separate ways. Since the rebuild my truck has been towed back for the THIRD time now. Each visit being “not under warranty”.Additionally, when I picked the truck up from the first time being rebuilt the truck bed had 2 oily used car parts that didn’t belong to my vehicle, a gas system cleaner bottle, and their lunch from Burger King. Budget Transmission and the owner Jerry is a SCAM ARTIST!Service: Transmission
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August 2023 by Angela Godsey
They say they don’t care they sell you junk they also don’t care about their feedback. They’re not even worth 1 star.
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August 2023 by O'Malley Stith
Totally unprofessional. Fix the lemon of a truck you sold him.
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August 2023 by Kayla Ramos
Sold a work truck to my boyfriend: 2011 3500 Silverado with a bad transmission less than a month ago. The owner said that they do not care that the truck has transmission issues and my boyfriend should have inspected it better. Crooks. Absolutely disgusting business practice. They are not willing to assist, he said hemay be willing to sell my boyfriend a transmission at cost but will not be putting it in. Wow how kind of this company to sell a transmission in a vehicle that they sold with a bad transmission. This is absurd. BBB will be contacted immediately.
