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November 2023 by Demurris McMillan
Michael Petsuck has been more than helpful from start to finish of our vehicle buying process. I can't lie...I tend to despise the car buying experience, but he made it simple and straight forward. This is our first time buying from Cadillac. Based on this experience, I'd say that it probably won't be our last.
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November 2023 by Jonathan Tharpe
Shelly Dewhirst and the team at Cadillac of Knoxville was Extraordinary!! We have purchased several vehicles in our lifetime but never had as great customer service as we had. They went out of their way to make sure our car buying experience was fantastic. Around that same time my old car had to go in the shop and they made the accommodations to help with everything. My wife and I can’t say enough good about Shelly and Cadillac of Knoxville. My wife loves her new car and we will def go back in a few years to upgrade my car as well as buy our daughter’s first car.
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November 2023 by roger wuthrich
Glad I found Cadillac of Knoxville. I worked with Danny Spradlin and he was the best salesman I’ve ever worked with. He made the buying process super easy for me. He also made sure that my vehicle was ready to go with a fresh oil change and tire rotation. Thanks Danny!
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November 2023 by Mark Rosenbaum
Had a great experience with Cadillac of Knoxville….I really enjoy my new Escalade. Danny (Spradlin) is the best! He took his time and worked with me through the entire buying process. I’m grateful for his involvement, respect his professionalism and highly recommend him to anyone interested in considering a Cadillac.
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November 2023 by Cailleach Jones (Cailleach)
Extremely professional group of individuals. I have purchased 10 vehicles from Cadillac of Knoxville, and most of them using salesman Danny Spradlin. Whenever my family or friends are looking for a car, the first person I call is Danny. He usually locates a vehicle that matches their requirements in their vast network. I have never had a bad experience at Cadillac of Knoxville.
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November 2023 by Ron Talbott
Me and my family have traded vehicles with Danny Spradlin for many years. I can honestly say that Danny and the Cadillac of Knoxville team makes the car buying experience exciting and joyful as it should be instead of the high pressure and anxiety that some people describe from other places.
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November 2023 by Mark Pressley
My wife and I bought our first Cadillac today. Danny Spradlin made it a very pleasant experience. He was super helpful and worked with us throughout the entire process. I highly recommend him if you’re in the market for a Cadillac vehicle.
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November 2023 by Lesley Pressley
Just purchased the SUV I had been dreaming of today. Danny Spradlin was our salesman and he was so patient with me even though I had so many questions. He made the whole process so easy! I love my Cadillac XT6.. Thank you Danny!
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October 2023 by Cole Barker
Couldn’t ask for a better experience. Robert, Russ and Julian took excellent care of us on our new XT6 purchase today. This is my second car from Cadillac of Knoxville and this purchase was just as smooth as the first. Thanks guys! We’ll be back at the end of this lease for another one!
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October 2023 by Robert Tiebout
I am writing in reference to Michael, Petsuck , salesman, and Russ, Cadillac manager. They both were excellent in all respects. I live in Indiana and drove 2000 miles because of their honesty and integrity. I could’ve purchased a car many places but I chose Cadillac of Knoxville because of their superb reputation. I. also want to commend Tom Hodge for putting together a tremendous atmosphere in the dealership. Everybody is professional, and the facility is immaculate. I highly recommend Cadillac of Knoxville to anyone that wants to buy a vehicle in a professional manner and have total integrity and honesty concerning the purchase of a car. thank you for being a superb dealership. Lieutenant General Tiebout USMC Ret
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September 2023 by Ellen Dawkins
I brought my CYS coupe in to have a tire mounted. Best counter service ever but they left a card in my car claiming that as a token of appreciation they had washed and vacuumed my car. I had this car detailed yesterday and when I got home I had to clean the black grease off the rim and down both sides. I guess you didn’t appreciate my business much at all. Why would you claim to have washed and vacuumed when in fact you never got my car close to water? Lost a lot of confidence in your dealership today. Teach your technician how to take a rag and wipe off the black grease.
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September 2023 by Michael A. Glickman
I own and love my 2005 3.6 Cadillac CTS. It has over 200k miles and runs like brand new. I am forever grateful to the Service Advisors and Technicians/Mechanics at Cadillac of Knoxville for always keeping my baby running smoothly all these years. The Advisors have always been completely honest with me when my CTS needed repairs. When my computer needed replaced they installed a refurbished unit that I purchased on-line. After installation the tech took it for a long test drive. In the past, i experienced a multitude of performance issues which they diagnosed/pinpointed the misfiring cylinder. I was able to do the semi-simple replacement of the injector, sparkplug and coil. Saved me a ton of time, money and pain trying to diagnose and repair the problems. I wish I could afford the new (or newer, lol) CTS. Thanks to Cadillac of West Knoxville I can still enjoy cruising around in the Luxury and high performance of a Cadillac.Thank you so much!
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June 2023 by Mac Massengill
Great purchasing experience with Cadillac of Knoxville! Russ Clark and Steve Patterson were both a pleasure to work with and made our buying experience a breeze. Stand up dealership that values their customers! Will recommend to anyone A++
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June 2023 by Kevin Faucheux
Our story started when our vehicle broke down near Gatlinburg. We were leaving on Saturday to return home to Louisiana. We had it towed to Cadillac of Knoxville. We called Dawn and let her know it was coming and asked 1000 questions. She was great. We spent the weekend in Knoxville and got our car back on Monday. Dawn, all the staff, and techs were great to us. I would highly recommend this dealership to anyone. Thank you all who helped us get back home.
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May 2023 by Crystine McGlamery
Cadillac of Knoxville is a first class dealership! Everyone here is amazing to work with. Our salesman, Mike (they call him The Ref), was perfect for our car purchase. He was thoughtful in his questions, very knowledgeable about each vehicle, and extremely supportive and friendly throughout the buying process. Thank you all! We WILL be back again soon!