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January 2024 by Buddy Bounds
The folks at Caliber did high-quality work on my car, and they sent text updates about every other day on the status of the work, which I really appreciated. We also used Caliber a couple of years ago when we lived in Raleigh, so now we have had two very positive experiences with them.
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December 2023 by Krysta Moore
Everyone was friendly and helpful. Natalie at the front did great getting me set up and helped me get my deductible sorted out with my insurance. Dave was really friendly and kept me updated on the progress. He didn't hesitate to tell me when there were setbacks and I was always informed when my car would be done. My car was even washed when I picked it up! My bumper looks better than new!
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December 2023 by Sherry Lowe
When someone put a major dent in my front fender, it started scraping my tire... I had to get it fixed. Caliber Collision had fixed my mom's Kia a few years ago and had done an excellent job. Choosing Caliber Collision was an easy choice! They did a wonderful job repairing my car. It was ready when they said it would be, and they had cleaned it inside and out! I am very pleased with the work they did, and would definitely recommend them.
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November 2023 by Anita Shah
I was impressed with Caliber Collision. I truly cannot recommend this place enough. The employees are so detailed and responsive. Tim handled the process of my car getting inspected and fixed, then communicated with me all along the way so I didn’t wonder the status. They are thorough, and they are not short staffed. I like their waiting area which has coffee, water.. and is clean, quiet, comfortable.
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November 2023 by Chenoa Shenandoah
Highly recommend. Very polite and kept me informed during the entire duration of repair. They make getting and returning rental car an extremely easy process. They had cleaned my car inside and out upon return which was a pleasant surprise. Hope I never need to use them again but they will be my number one go to if ever needed.
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November 2023 by Marion Seaton
I’m not certain if caliber collision does work outside of insurance claims or not. They did a great job on our project. If general repairs, auto/body, are available through them, I would seriously consider using them for that service.
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November 2023 by Dylan Meade
Very informative throughout the process. Tim actually sent me messages frequently explaining what was going on and when parts, paint process started/complete. Would recommend because especially no problems with insurance and payment. Smooth process start to finish.
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November 2023 by KIM Porter
It was due to tornado damage and lots of damage. They should’ve totaled it. It would’ve been easier for all. My car looks so good now. Just a few items left. Thanks Melissa for all you didServices: Painting
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November 2023 by Kim Menard
What a wonderful experience from the time I stepped in the door. I was greeted by a friendly attentive lady who had an assessor (Darby) come out to assess and explain the repair needed. Darby then promptly took my car back to the shop to do one of the small repairs. Darby was super kind and attentive. After finishing in the shop, she gave a me a thorough estimate for the other repairs needed. She was never pushy and explained everything in detail. I would highly recommend this facility for auto body repairs, especially Darby and Hugh!
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August 2023 by Hannah Heater
The only reason I feel confident enough to leave a 5-star review is because of Ben. He made a very stressful situation much easier with his attentiveness and compassion. I knew exactly what was going on with my car the entirety of it being at the shop. He gave me realistic updates and honest feedback. I wish there were more workers like him! Thank you, Ben!!
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August 2023 by Steven Gordon
Had my car fixed here as a result of an accident, they kept me appraised regularly via email. The service advisor Jeremy was great in explaining everything. The car was ready before it's promised date and looked brand new.
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August 2023 by Vicki Brandt
My husband’s truck was significantly damaged (front & rear) in a rear end collision. We were so glad we chose Caliber Collision! Melissa & the entire staff were so understanding & helpful. Melissa kept us informed regularly & was so patient whenever my husband dropped in with questions or concerns. The truck was repaired quickly & looks like brand new. Thank you Melissa & everyone at Caliber!Service: Body & Trim
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July 2023 by Jacob Bourque
Ive used this particular location three times now and this most recent time has been nothing short of perfect. Melissa was my service advisor and she was very accommodating on my dropoff/pickup as well as being very clear on time frames for the repair. This site even helped take care of my rental which was a very convenient plus!Service: Body & Trim
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July 2023 by Marquendra Mitchell
Tim is the absolute best! Made my car look brand new after my wreck! I couldn’t recommend them enough!!!Services: Tires
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July 2023 by John Halter
Truck looks new and awesome!! The body man had 30–40-year experience under his belt and it shows. Really good work and incredibly happy I took it to this location. Customer Service and communication was on point! Go ask for Chris Burrage. He will get it done the right way.
