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April 2024 by Mimi Mouzakis
To start, front desk lady was very rude when we first arrived. She gave a a 3rd floor room and when you opened the door, the smell was horrible, like a duty person was exercising inside there. Carpet was very duty, and the bed looked like was used before. Mattress was so old that I had to sleep holding myself on the edge to don’t fall over my husband. We slept because it was late and we were very tired. Next morning we left and when we came back the bed was not done or bedsheets and towels changed. We went back to the front desk and the lady told us this is a long stay hotel and we changed bedsheets every 11 days. So she gave some clean bedsheets and towels and we had to change ourselves. I took the pillows cases out and the pillows were disgusting. In general I think the bedroom wasn’t being cleaned for a long time. The floor was sticky and making noise when we walked inside there. So we ended up leaving the place earlier than our reservation period. I do not recommend this place to anyone. One star is too much for this place.Rooms: Very duty, smelly and old
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April 2024 by Amber Kisner
Messed up our reservation. Somehow cancelled my 1 bedroom suite to just a queen 1 bed. My 3 teen boys all had to sleep in a queen bed. Found someone's dirty used shorts behind my bathroom door and lady at front desk wanted me to remove them...ummm no.
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April 2024 by J. M.
1. Rented 2 different rooms and both had roaches.2. The sheets and pillow cases had previous persons hair on them.3. The front desk person asks your phone number from across the room and you have to yell it back to her infront of everyone. Maybe use the computer on the front desk not the back desk?
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January 2024 by Heather C.
This hotel offers a starry night with these lovely curtains. An eclectic look with mismatched lamps. If you forgot your coasters, don't worry! No need. The end tables come prestained so all drinks are welcome. Full service kitchen available for your cooking needs. An assortment of dollar tree quality cookware and predirtied towels available for your convenience. If you accidentally kick or scuff the wall, it's okay! The base boards are already falling off or missing. Careful opening the cabinets, they're all loose! A fake drawer might get your finger as its completely falling off! Target and Walmart just around the corner if you'd like to hire yourself as the next housekeeper. I did! Hope you enjoy your stay.
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December 2023 by iann parsons
Customer service is above and beyond! Extremely friendly staff!! This hotel may have a bit dated utilities but for the price point it stands out tremendously. I have read many reviews of peoples negative experience but I find that to be of a perspective that could be considered pompous in a sense. The rooms are the size of a small apartment with ALL the same amenities and I searched for insects and issues and in my case found none. Highest quality personally I found was the people who work this location as they were so kind and catering. The complaints I read before booking were things that were just petty and picky to be honest. Individuals who want 12 star quality out of a 2 star hotel are just selfish and shallow. I will absolutely come back here again and would recommend this to anyone who wanted to stay here. I had never heard of sonesta suites prior to this stay and was well introduced! 10/10 for me.Rooms: Well done considering age, plenty of space, lots of amenities, the kitchenette was very nice.Nearby activities: Restaurants, bars, shopping, buisness.
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December 2023 by Melanie Williams
Advertised as dog friendly and they’re NOT literally received threats under my door about the dogs. The entire hotel smells of cigarettes and they’re bugs everywhere in the bathroom. Don’t waste your money
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December 2023 by Paladin
Overall a decent extended stay hotel. Had some issues with billing and rates a little high, but rooms are large, and checkout is noon.
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December 2023 by Lance Chugg
The room was nicer than expected. The building smelled like smoke.
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December 2023 by Jihong Ma
Came here for a month-long business trip. Enjoyed my stay with my cat very much here. Most of the staff members are super friendly, especially Mr. Jonathan M., who went above and beyond to help me out in an urgent situation early in the morning at 5:20 AM. Such a life saver! The cleaning service at this place was also awesome. The gentleman cleaned literally everything thoroughly, making it feel very comfortable to stay. Will definitely return to this place for future visits.
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December 2023 by Marge (MAPS)
The hotel looked nice on the outside, and the inside was different. Our kitchenette had dirty silverware. I am glad I checked. The water didn't even get hot. I'm glad I took my shower before we left, I clawed all night probably from having to leave the window open because when we turned the A/C on it sounded like it was going to fly off the wall. The refrigerator made noise all night. Every time ice fell, we woke up. No breakfast, and who wants to cook on vacation. They don't do wake-up calls. I felt like I was staying in a hotel where women picked up men. We went to our room, and a guy wasknocking at some ladies' door to go in. There are resistance that live there. They should put all on the same floor.
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November 2023 by Talya Young
For 100$ I did not expect to see a STOVE, DISHWASHER, recliner, HUGE. BATHROOM .. The location is the best! Like absolutely the best! The front desk man was AMAZING .. he was juggling 2,3,4, things at a time with a big smile on his face, positive energy, very polite, very respectful… I felt a big relieve visiting the hotel and I didn’t stay my papaw did.. I checked the room out before letting my papaw stay there.. It was clean..!!!! Well kept.. ppl kill me with the complaining .. personally YEESSSS I keep cleaning supplies on me no matter if I just watched it be cleaned I CLEAN IT MYSELF ..smh I didn’t see not one bug or smell anything.. I personally will go back! I found my new spot !!! That a fact
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October 2023 by Lana Abugharbieh
The most disgusting hotel I’ve ever stayed in! First of all, there was a big humidifier on the ground and the room smelt like pure mold! Secondly, it’s a dog friendly hotel and there were FLEAS in my bed!! The room is outdated, has no USB ports for chargers. The kitchen was disgusting. The cleaner was an older man who was taking the bathroom trash out with his bare hands (no gloves on at all). I got a skin infection that I think was probably from a bed bug or whatever was growing on the sheets. I highly recommend you run the other direction from this hotel! Oh! Forgot the tenants in that hotel! That’s a whole other story!
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September 2023 by Lucas Parker
This is a great place to stay! The rooms are big and packed with everything you’ll need and more ! The rooms have a kitchen (stove, sink, full refrigerator, microwave, cabinets, silverware), full closet , big bathroom! The rooms remind you of living in an apartment. Everything you’ll need right at your fingertips!
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September 2023 by Nia Criss
It's a super simple hotel. No breakfast or anything. But the Suites are good for travelling with a lot of load that has to be unpacked or for travelling with children.I would stay again for a quick few days, if needed. More so for business and not pleasure, in my opinion.
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July 2023 by Drew the Outdoor Dude
Everything was wet. The floors had condensation on it the entire time making it very slippery and our feet were so dirty from barely walking around. The sheets and blankets were damp feeling. The room had a weird smelled to it like a wet towel. The ceiling had obvious water damage from before and has not even had a patch attempted to make it look decent. Decided to go stay somewhere else for the rest of my vacation. I wouldn’t pay more than $42 to stay here again
