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May 2023 by D Gilly
Staff is easy-going and respectful. The few times that I've used a pawn shop has been with them because of them making the experience comfortable the 1st time I went there. Good people.
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March 2023 by Athena Collins
Absolutely love this pawn shop, especially the 2 managers. Jasmine and Kendrell ALWAYS so respectful and kind.
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December 2022 by Total Tree Service
They always give me great deals here
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November 2022 by Walter Hyde
Absolutely the most disrespectful employees in Knoxville. The manager Kendall or kendrell whatever is a bully and Intimidator of women he will tell you to shut up what you can say and when! Avoid this pawn shop like the plague especially if you are female!
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June 2021 by Jessica Delmonte
I can't complain about this place. They have worked with me more than they had to. All I can say is Thank You too the employees at the Magnolia store but I want to really Thank the Staff at the Broadway store! You have went above and beyond helping me. So again THANK YOU!
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April 2021 by Jennifer Rector
My advice is go to the one on Tazwell Pike. Went to repawn something that we have had in before. Had no problems the first time we took the items. This time, the female MANAGER on duty was super rude and almost wouldn't re-pawn the items. If it's the same items, and the same person pawning said items, you would think it wouldn't be a problem. Also, you would think that a manager would be the most professional of the crew, not one of the more rude and problematic ones. It's very obvious they judge and profile you as soon as you walk in. Like I said, go to the one on Tazwell Pike. They are much more polite and professional.
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February 2021 by norse_ man_2018
Scared individuals that have been brainwashed by the media over a common cold flu virus that literally has a mortality rate of less than 1%Instead of saying welcome to the store how may I help you they had the audacity to say you can't be in here without a maskGreat way Great way lose business guys excellent choice retards
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January 2021 by DENNIS MUSE
Most horrible place I have ever walked into, the place smelled like old rotten garbage. Wow, and the people so rude and angry. Very hostile and negative. I will never shop at this place ever again. We stopped by on 12/19/2020 at 12:15pm. If you are thinking of visiting this place DON’T!!!
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December 2020 by Robert T.
I put echo weedeater in layaway. Made many payments. Then winter came. I asked to trade up to more expensive item. NOPE! I visited today buy out weedeater... NOPE... GONE! I made payment on 2nd item. Then I saw My Baby for sale. $120.00. I showed it to RUDE staff, asking how much $ to buy echo I'D ALREADY NEARLY PAID FOR... 120$ I reckon they might get 5-6 hundred $ they just keep taking payments different victims! I MADE AWFUL MISTAKE ever dealing with them! I've bought & sold at lots of pawn shops! Ain't NEVER been so disrespected & ain't never been robbed by a pawn shop!
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June 2020 by * Bake
They will sale you what's in the store but if you need a little cash and try to pawn or sale what you just bought in there a month ago. They will tell ya they don't take that anymore or I'll give ya five dollars for it when you paid sixty or more for it. Just very poor service and rude.
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June 2020 by Daniel Thompson
If they don’t do loans why do they advertise that they do? Makes no sense to me it even says it on the front of your building
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April 2020 by The big bang king
My Dad had my deceased Grandmother's ring in pawn. When I went to pick it up they could not find it. My Dad has been paying the renewal fee for a long time. How do you replace something sentimental like that. Oh yea and would not give me my money back for the item I paid to get out!If you don't want your stuff gone do not take it there!
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March 2020 by Kevin Akins
I'm just gonna stop coming here and all shops with this name. When I first came to knoxville they gave me a bad experience by selling me a wii u that when I tried to pawn they wouldn't take because it was missing a sensor bar. Despite the fact they sold it to me like that. And overtime I been here they on and off give me a hard time. Today not allowing me to pawn something and just making up anything not to let me pawn, expired id (they let me pawn and get stuff with it in the past). So I tried to let my mom do it as she lives with me and I got the things I tried to pawn due to her yet disallowed because "their mine". Never claimed the games mine.
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February 2020 by Marine Mutualist
Could have given more money for my stuff. Same day cash and not a long wait
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January 2020 by Bruce Wayne
I dont know whats up with the derogatory reviews because jasmine was so sweet and nice .she gave us a decent price to pawn our tablet.this place is ok with me
