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February 2024 by Denise James
I have had great experience every time I have been in there! Everyone is very Friendly and Helpful! I want to say Gina is the absolute Best!!! She is the Sweetest, Most Wonderful Woman. She helped me so much! I could never Thank Her Enough! Michelle is very Sweet too. And the gentleman who works there is great as well. So, please give them at Western Ave. A Try. They are Amazing!!! Thank You So Very Much Gina! Bless You All!
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February 2024 by Sherry Howell
I always buy my things here and the staff is awesome and highly polite,and try to help you with any thing they can,and they try to make you fill important, keep up the great job
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December 2023 by Cassie Bush
I have dealt with this particular store for a short time but have been with Cash America for a long time But Genea the new manager on Western Ave has sold me Every Piece of Jewelry I have on I have spent almost $5000 with her Alone. All of the employees are very friendly and very helpful Also the store is always clean and the set up is so nice
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December 2023 by Ross Snodderly
Very friendly and knowledgeable staff!
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October 2023 by Kellie Talley
If I could leave ZERO stars I would. Very rude, don’t know what they are doing, try to make the simplest thing sooo hard. It is worth the drive to the one in Hixson to stay away from there. Hixson is great. Just goes to show you that it is the people, not the company!!!!!!
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October 2023 by Phillip Kupris
Don't ask them to look at anything there to Busy gossiping to try and make a sale. and when. I could get someone to help me the lady talked me out of it I was gonna buy a 200.00 watch and the employee told me it was garbage.
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May 2023 by babybeard95
Worst pawn shop ever how can you be a pawn shop and tell somebody that y'all don't take stuff that's the whole point in a pawn shop is to take stuff y'all are a joke definitely need to go out of business
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May 2023 by Winky Kraft
Good deals to buy but don't cash in your silver there.
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December 2021 by Amanda Puckett
Just because of one woman I will never stop there or pawn there again once i get my stuff out.
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October 2021 by Dee Compe
HORRIBLE SERVICE
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March 2021 by April Newman Jones
Corey was patronizing and condescending. I will settle my business with them and NEVER give this location or any other Cash America franchise my business.
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February 2021 by April N.
Update on below review I went back in and Corey really tried to make amends so I bumped up my review..As you can see there are some good reviews below and like those I too have had good experiences with this location. Today was not one of them. After not being able to come to an agreement about an item a store employee; Corey, was patronizing and condescending. I will settle up any business I have with this location and avoid all other franchises. Be sure to call before going as their policies change more than Tennessee weather.
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December 2020 by Susie Howard
My clerk Michael was awesome. He showed great care in his job and seemed knowledgeable
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October 2020 by Richard Burris
For the first time since the Covid-19 scare I was refused service by this store for not wearing a mask. I had come to purchase an Iphone 5 that they had in the display case. But before I could make the deal I was asked to leave the store for having no facemask. Many may applaud the store's dedication to a cause. I, however, felt degraded by the way they did it. I wasn't approached privately or discreetly but it seemed as if they wanted to make an example of me and was told to leave in front of other customers. Maybe I'm overreacting. After all, I was able to find the phone I wanted at another pawn shop but I left feeling angry about the whole encounter. I won't be back.
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July 2020 by Kenny Patterson
I had a leaf blower on pawn and they took out of pawn an sold it on me like didn’t give me any warnings just I missed an they sold it
