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January 2024 by Sharon Laing
Always excellent care for my dog. Caring friendly staff!!!
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August 2023 by Janet F.
Avoid this clinic at all costs. First, Jessica is very rude and unprofessional. When arriving as a new client with my cat she did not allow me to enter the clinic. She barked at me, "Excuse me where are you going!" as I was heading towards the entrance door. She was standing outside at the time with another client who was parked in front of the clinic. I said I have a 3pm appointment. She then yelled at me that I needed to be escorted into the building and need to wait in my car. She made me feel like I was committing a crime or breaking the law by trying to go into the building. It was very off putting. So I ended up sitting outside on a bench in front of the building as it was almost 3pm. She went inside and after some time in the 90 degree heat with my scared cat. She came outside and said called me by the wrong name and said I could come in now. I corrected my name and she did not apologize. She just brushed it off. Upon entering the facility all the lights are off. It is dark and depressing and the front doors were locked behind us which I though was strange and a fire hazard. I waited in the room she took me too and she closed the door. The room was hot, very hot and there was no air conditioning in that room at all. I waited for what felt like a very long time in such a hot room when finally, a female came in the room and did not introduce herself and started asking questions. I did not know her title, was she a vet tech, who was she? I gave her my cat's history and then she left. Then she returned with another female and a male, again no one introduced themselves or told me their title. The male weighed my cat and took her temperature. Then the doctor came in the room and the only reason I know her name was because Dr. Bennett was it was on her white smock. The doctor talked to me for over 45 minutes about nonsense, even one of the females yawned. It felt like she was purposefully keeping me there longer than needed. Then she went and saw another patient during my visit and made me wait even longer. When she came back, Dr. Bennett apologized for how hot the room was and opened the door so we could get air from the very dark waiting room that had no lights. My husband arrived at the clinic because he was worried as I was already there for 45 minutes. He was locked out pacing back and forth in front of the clinic door and had to call me so they could let him in as the doors are locked. VERY STRANGE. I asked if there is a prescription food or something as my cat is not eating much. She said there was nothing wrong with my cat and sent me away. I was charged for an extended visit because the visit went overtime, and it was through no fault of my own. I was not given a solution to my cat's problems. I was treated poorly by Jessica who rudely took my credit card, did not give me a receipt and practically shoved me out the door with my cat. This place is a scam. It is not professional. It is not welcoming. It feels like a funeral home. I called the manager Jeff today and he was rude and not helpful and told me to go somewhere else. Please go somewhere else where people treat each other with respect and dignity. If you drop off your pet here who knows how they are being treated. If they treat people like a disease who cannot enter the building, then how are they treating our pets?
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August 2023 by Reed W.
The best vet clinic I have ever been to. Dr. Bennett is the perfect doctor. What else really matters than that? The prices seem better than other places. Don't hesitate, make an appointment.
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October 2018 by Elisabeth Napier
I called to check for the exam fee and was treated very rudely by the receptionist. I will be going else where.
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February 2018 by Lindsey O.
I've been bringing my dog here ever since I got her. I originally adopted a dog from a shelter and the shelter lied to me about the dog's health and during her check up, the vet at KAC was very honest with me about how I had been lied to and then told me they wouldn't charge me for the visit and advocated for me by calling the shelter and explaining how what they had done was wrong. Fast forward 4 years- I now have a healthy happy pup who loves going to the vet. They are always very thorough and address all my concerns. My only complaint is they are a little pricey, but they always take good care of my dog. They are also very honest about if I can get something my dog needs cheaper somewhere else: prescription food, grooming, and boarding.
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May 2017 by Amy Hickerson
Dr. Youmans and the other vets and caregivers could not have been more kind and supportive of us during their care for our dogs, especially after one of our dogs was sick and could not be made better. Their kindness and thoughtfulness with our animals and our family goes above and beyond the call of duty and we truly appreciate it.
