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February 2024 by A Spooky Ghost
The staff there are wonderful, very friendly, helpful, and professional. The pre-visit consultation I had over the phone was helpful and I especially appreciated them giving me an estimate of the price over the phone without me having to ask. It did take a little while to get seen but since it was potentially regarding parvo, I can understand the delay, and I can't say for sure if that should be expected of visits for other purposes. The veterinarian was especially awesome as she seemed very knowledgeable and clearly cares a lot about animals, so I don't think your animals could be in much better hands. The amount I was charged for the service seemed reasonable with all things considered. Afterwards they sent me an email summarizing the visit, which I also greatly appreciated. All in all, I will definitely be taking my animals back there if I am ever in need of an emergency vet again and I'd recommend anyone else to do so as well.
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February 2024 by dinah haney
My cat is currently under their care after a trip to the ER last night. The Drs at the ER were unable to diagnose her after having her for hours in their care. I brought her over to Central first thing this morning to get her treated. The staff worked urgently, and they were all so kind and amazing in such a scary moment. I cannot remember the name of the doctor or vet techs that helped her, but I have never received such kindness and compassion in a vet clinic. My kitty is still there continuing her treatment, and I honestly don’t think there’s a safer place she could be right now. Thank you to everyone working there that’s trying their hardest to make sure my kitty can pull through.
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February 2024 by Jeni Sharp
The staff is polite and fast. They have you in and out. The vet does take the time needed to go over your concerns for your pet. I have taken my daughters cats there when they were sick. They were amazing with both of them. The follow up call from the vet a few days later just makes the whole thing that much better. Thank you for the great work your are doing with the fur babies in Knoxville and surrounding areas.
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February 2024 by April Hill
Even if my precious dog doesn’t make it through his ordeal, Dr. Truett and the staff here have taken excellent care of him and treated me with kindness and respect. They never gave up on finding a reason for his health issues, and they cared for him like he was their own. I will forever be grateful for all of you.
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February 2024 by Denise Razzak
We had an emergency event with our Corgi. We did get in quickly at the Urgent Care location and felt that the situation was handled well. However, when we had the follow up call the next day, the person was VERY rude. Our dog had become paralyzed in a 24 hour time frame and they gave absolutely no support. They wanted to bill us and send us on our way -"to an MRI and surgery" - with no further information or guidance. I also called the next day to ask for advice on possible constipation treatments for this dog and I was told "all 3 doctors there said to take him somewhere else" These people are supposed to be veterinarians?? We had been clients there for 3 years. This clinic is extremely poor when having to handle more than routine situations. I'm so very disappointed in this care . I don't recommend this place at all.
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February 2024 by Lesley Roberts
Used to love this vet clinic. It's changed and super busy now. Got billed for services that found out later were not done. And, the doctor rushed and seemed like he didn't have the time of day for us. Very weird experience the last few times compared to what we were used to for 15 years
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February 2024 by Leah Rager
2 years ago I lost my girl Luna, when we pulled up the staff RAN outside and carried her in on blankets and immediately got to work helping her even though they were unable to in the end. The women who work here are so compassionate and kind. They walked me through my options before she took a turn for the worse, and then they stood by mine and my husband's side as we told her goodbye. I often think back to how kind the staff was, and how sweetly they handled my girl even when her spirit left, and how they let me grieve...loudly, and rubbed my back while I cried for her. IK it's 2 years late but thank you all for what you did that day.
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January 2024 by Deanna Mendenhall-Miller (Knoxville Living)
Great experience. Doctors listened to my concerns and were great with my dogs
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January 2024 by David Boone
I can’t say anymore about the staff, Dr. B and Uncle BillYou can tell that they very well care about your animalWhat a great pace for your fur babies
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January 2024 by Gabriela Comeaux
They are wonderful
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January 2024 by Emily Wooliver
My mom and I had to bring our cat, Martin, for an emergency check-up because his paw was swollen and he wasn't acting normal. The staff was amazing, and they were very kind to not only Martin but to us as well. Unfortunately, I have had experiences at other emergency clinics that were so bad that I still get upset thinking about it, and that happened 4 years ago. Martin absolutely was taken care of and was very comfortable, and so were we
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January 2024 by Brandi Buck
My little old man doxi was having some stomach issues that had persisted for over 24 hours and I had missed getting into our regular vet. I tried some of the emergency vets and they all had extended wait times. One of the places I called suggested I try here and I am so thankful for that recommendation. I called and let them know what was going on and headed their way. I was able to do an online check in prior to arrival that made things a lot quicker when we got there. They got us into a room quickly, got my little guy triaged and went over my options. Out of an abundance of caution on my end, I had them draw some labs and we got him some fluids and came home with meds. From start to finish absolutely wonderful experience. Everyone was so friendly and everything was explained to me in detail. Pricing was very reasonable, and actually less expensive than I was expecting for an “after hours” visit. Would 100% recommend and if the occasion arises, we will be back again without hesitation. Thank you to Dr. Truett and the rest of the staff who cared for us both tonight!
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January 2024 by Jamie Williams
The office is by far the best!
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January 2024 by Amber Matthews
I can’t comprehend this place having any negative reviews.I have never met a more compassionate, friendly and helpful staff.They are quick and knowledgedand and just as much as my pet was cared for, I felt care for.Thank you for everything you did for me and Gizmo Matthews. ?We are sooo grateful and very pleased with our experince.I 100% recommend this vet!!!!
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January 2024 by angela maxwell
This is the best Veterinarian hospital, they really care about your pet and they follow up on your pet, I'm very happy with them!!