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February 2024 by YOLANDA UPTON
WENT TO CLAIRE'S FOR A PIERCING ON A CHILD THE CUSTOMER SERVICE I WAS PROVIDED WAS HORRIBLE THEY WERE OUT OF EVERY EARRING AND THE LADY WITH THE ROTTEN TEETH CHARGED 90.00 FOR ONE EAR RING SHE WAS VERY UNPROFESSIONAL SEEMED STRESS AND OVERWORKED I WILL NEVER GO BACK TO THIS CLAIRE'S AS LONG AS SHE IS WORKING THERE WOULD HAVE WALKED OUT BUT PROMISED GRANDSON A PIERCING FOR HIS BIRTHDAY FORGOT ALL ABOUT ICING WENT THERE PRICES WERE MUCH CHEAPER AND STAFF WAS SUPER FRIENDLY
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August 2023 by Delana Wilke
Horrible
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August 2023 by Angelina Phillips
They have everything you need and million things you want. Amazing.
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August 2023 by Lucas Watkins
I was not pleased with my last visit to Claire's. The selection of jewelry was ok and that's the only good thing to report. The exchange policy they have created is nothing more than a scheme to rob more money from it's patrons. SO BUYER BEWARE!!!! I simply wanted to swap 2 pairs of earrings ($9.99 & $7.99) for 2 different pairs ($9.99 & $7.99). Easy and simple, right? Well, because I took part in a buy 3 get 3 sale, that's when the madness started. They wouldn't simply swap the earrings which were the same price. Instead, they devalued the $9.99 pair to $5.55 and made the free pair $4.44. So the only way to make the exchange WITHOUT spending money was to return both of our earrings for one of the new ones. STUPIDITY AT IT'S FINEST. Here's a thought Claire's, if I or anyone bring in items to SWAP, NOT RETURN, and it's an EVEN swap....DO IT!!! Quit trying to squeeze more money from hard working individuals.
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August 2023 by Kichi
They made us wait too long in the line, and they acted like didn't really care if there was a long line or not.
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June 2023 by Eva Myrth
Very good for ear piercings. Very professional. The studs that you get to choose from are super expensive. The cheapest being 27$ for stainless studs. The piercing was 25$.
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April 2023 by LeeEllen Bahr
Poor service representative. No greeting, no smile. The only thing clerk ever said is "do you have 6?"If you're unhappy with your job, find another!!
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January 2023 by Kelly Cooley
Today my daughter got her ears pierced again after a very traumatic experience in another Claire's a few years ago. The ladies who pierced her ears made her feel so at ease and I can't thank them enough. (I wish I got their name to add here as they both were great but one went above & beyond.)- She even stayed a late so they had 2 technicians on duty to conduct the piercings at the same time. Thanks so much for being so wonderful. We appreciate you and will be back. Hugs, Kelly
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December 2022 by Justin Ayers
Normally OK, but this visit was different. Store was OK condition but the lady at counter gets negative 5 stars. Work at work and leave other business out of the site of customers. I would of left without purchase but son needed $8 lip balm.
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December 2022 by Beans and Waffles
Actually less cluttered than most Claire's stores. Got a nice small purse for my daughter that she loves carrying around. Felt bad for the staff because they had some upper management in the store telling them they were all doing everything wrong. Unfortunate because the staff seemed real over it while being barked at by a higher up on a busy weekend.
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December 2022 by April Cox
Lots of cool things for children and teens! I found everything from jewelry, hair accessories, stationary, to backpacks! I always find something cool for my granddaughters here!
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December 2022 by Rachel
We love Claire's we go there as much as we can but was a little disappointed to go in the last time and find out that they no longer had most things in the store buy three get three free it was just a few select type items
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December 2022 by Kristen Heath
They let me make an appointment to get my ears pierced at 9:30. Store doesn’t open until 10. Very inconvenient and frustrating.
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November 2022 by Crystal E
10/26/2022 5:00pm zero starsI was referred to Claire by icing employee bc they didn't have clear jewelry. Employee at Claire's showed me 3 different types of clear jewelry for my ear in a case at the very bottom. I asked to see them twice. She said can't see them unless you purchase them. I said I'm not purchasing them if I can't see them. I'm not buying something I don't like or don't think will work. I'm not a thief, I want to see what I'm going to buy before buying it.
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September 2022 by Deborah McDaniel
We went to get my 4y/o niece's ears pierced on September 11th at West Town Mall in Knoxville TN, and there was only one gentleman there. He handled the whole store like an absolute pro, with no complaints, and so much kindness. It was BUSY and he remainded calm and made it to everyone it turn. He deserves a raise!! Thank you for an awesome experience for us and also my niece.
