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March 2024 by Sydney Warwick
So sweet to my daughter when she got her ears pierced. Very professional & kind
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August 2023 by James Roy
Great staff and wonderful experience for our daughter to get her earring.
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June 2023 by Melinda England
Excellent service, the woman working there was so kind and patient with me when I couldn't make up my mind ??♀️Great selection & really good sales going on right now (June 2023)Will definitely return!
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May 2023 by Brandi Blakley
Very unpleasant experience. My excited daughter goes in to get her ears pierced only to NOT be greeted by a lady unlocking the door who seemed as if she did not want to be there and honestly hated her job. Despite the unwelcoming environment, I gave it a chance. I spent 10 mins filling out paperwork and the employee goes to pierce her ears and had never even spoke one word to my child. No hello, nothing. Of course my daughter was scared and uncomfortable (as was I) so we decided to not do the piercing. On top of this, the hours on their website are wrong so we had to wait until they opened later.
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March 2023 by Sarah Muse
I’d give them 0 stars if I could. Posted store hours are 12-6 on Sunday. We came at 2:30 to find the store closed and a lady talked through the door that they were closed. Waste of time and a very disappointed little girl
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February 2023 by Brittanie Tucker
Lots of hair accessories for little girls, which is nicer than using adult sized items to do their hair. I like this location better than an indoor mall one.
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January 2023 by Sharon Conover
This is the 2nd time we've gone to get one of our granddaughters ears pierced and they are not open 2 hours after their posted open showing the hours sign.
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January 2023 by Dretti
Brought my 2 year old daughter to get her ears peirced the customer service was good, but I saw a lady behind the counter and she seemed upset and I asked her what was wrong and the general manager had showed up on a day where she had attempted to call in sick but was forced to work. She seemed like she really deserved the day off because she was apparently unwell and very sweet but seem district management needs a tune up.
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April 2022 by Ryan Allen
Still a good place to get your kids ears pierced.Lots of stuff for little girls to look at and buy. Definitely a place to go if your looking for a daughter or a girls birthday.The quality of stuff is medium to low.
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April 2022 by Mary Pettiford
Got granddaughters ears pierced they are looking great!
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March 2022 by Lacey Cunningham
Brought my 2 year old daughter to get her ears peirced the customer service was good, but I saw a lady behind the counter and she seemed upset and I asked her what was wrong and the general manager had showed up on a day where she had attempted to call in sick but was forced to work. She seemed like she really deserved the day off because she was apparently unwell and very sweet but seem district management needs a tune up.
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March 2022 by Chelsea McBride
My daughter got her ears pierced for her birthday and we had a great experience! Chelsey was so nice and super professional. My daughters earrings look perfect.
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January 2022 by Jennifer Ensworth
Wow, just an all around horrible experience. I ordered online after a reasonable amount of time still hadn't received confirmation that my order was ready. I decide to show up at the store and just grab the items myself. I leave that store for last in the areaas I'm doing Christmas shopping (trying to give them more time). As I arrive I see a woman arguing with an employee at the door and it becomes clear that the employee is trying to close the store for her 30 minute break. She says she is the only employee in the store who knows how to run things therefore has to close so she can have a break. I don't fault the hourly employee for needing a break. The issue is why isn't a general manager or regional manager stepping In on a very busy aLast Saturday before Christmas to give this girl her break (4 others arrived in the five minutes of this arguement). I got a notification that my order was ready 30 minutes later when I was home... I couldn't find a way to cancel my order so I emailed corporate to complain about the incident and to get my money back. 1.5 weeks later I still have no response and no refund. Never shopping at a Claire's again.
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September 2021 by Nikita Gross
I needed ear piercing cleaner when I was out of town. They answered my questions and checked my or quickly
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September 2021 by Loyita Lessley
The store was half empty. I have no idea where the inventory was.
