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July 2022 by 匕工êれ丹れムモㄥ
Came here to open my checking account and the staff here is very nice, friendly, helpful, and professional to me. They get me in and out very quickly too and I really like that a lot.
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December 2021 by M Johnson
I recently had the pleasure of working with Mr. Robertson and had a great experience! He was attentive, knew the best options that would be the best fit for me and couldn't be more pleased! I highly recommend!
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January 2021 by Kaitlyn Whitney
If you are looking for a high quality, professional bank, this is not the place for you. I was in the drive through this past week to exchange some quarters for bills. The lady at the window, Holly, refused to take the quarters, saying that it was too much for her to count. I told her I would count them since she was not able to so she gave me rolls to put my quarters in. I sat in my car rolling my quarters and then she took them to exchange them. I thought bank tellers were paid to deal with money... I'm switching banks because this kind of thing has happened on more than one occassion.
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September 2018 by Nathaniel Hartley
This bank is the absolute worst!!! We have a business account with this bank and sometimes go to this branch because it is more convenient than the fountain city branch. I will never make this mistake again!! The older woman, I believe her name is Holly, is the most hateful woman I have ever met!! I usually come in to the bank at the end of the day because I am coming from work to make the daily deposit. When I arrive at the bank at 5:30 I am always forced to wait for 20 minutes because she is trying to do her closing duties which take precedence over customer service. Then, there is ALWAYS some reason why she has to be rude and makes me feel like i am about to rob the bank at any moment, like I am a criminal or something. If I have ever seen a circumstance which calls for forced retirement it is this one! I won't be back!!
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January 2018 by Cerise Carr
We got two loans with this bank and dealt with Dean Larue. He was fine till we have been trying to get a name off of my sons loan and we sent all the requestwd documents thru email that he provided. Months went by and many nessages were left with multiple people there at the bank. I was unable to get any kind of response from him until I got fed up with being ignored and started telling several people about how we were going to take our business out of their hands and deal with another bank. He finally got on the phone with me and we argued back and forth and he used his authority to make our situation much more difficult and then decided to make us send a letter to him giving permission for me to speak to him about my sons loan even though he had always discussed it with me all along and he said he was not going to give me the president of the banks name and refused to help any further. Needless to say we are left in limbo because of this person and I am constantly told that of all the commercial banks that he is the only one to talk to. Good luck if you deal with these people and their tactics. This person should not be allowed to use his position to make our situation more difficult just because he wants to be a smart elic.