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April 2024 by Angela Womac
All associates there are extremely helpful and really go out of their way to help in any way they can with all your needs.A special shout out to Fredlin Gaggley !!! Thank you so much !
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March 2024 by enoch clark
Fast kind friendly salesman Jack is great
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March 2024 by Barbara Frye
I went to Conns to get a desktop and Jack was my salesperson. He provided me excellent customer service and managed to sell me a couple of other items as well. Jack was pleasant and answered all of my questions and I do have future purchases planned.
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March 2024 by Official Use your Common sense Leader
Awesome people! Super easy process!!
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March 2024 by jamie jamiejanik
Outstanding experience!Jack, thanks for making our purchase special.
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March 2024 by Kathleen Victory
They are very efficient and very business oriented and helpful
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March 2024 by Jody Wilkins
I have shopped at conns several times,very helpful and quality items .appreciate the helpful agents that I have spoken with
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March 2024 by Angela Padilla
4 weeks ago I bought my first sofa, I am very excited and it was a total disappointment. It is the worst store. I went to pick up my sofa and it was broken and they did not take care of it. I paid for a guarantee that does not cover anything and an insurance that does not cover it either and I am even worse. paying them and they don't work
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March 2024 by Edward Carney
Previously approved for credit with an outrageously high interest rate, I kept my purchases minimal, rather than use the whole approval amount. Purchase experience was fairly seamless - we will see when I return to pick up my items in two days...
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March 2024 by Tony Matthews
Will not ever buy from them again
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February 2024 by Tina Dixon
Great experience! Lots of in stock items. Delivery and installation within a reasonable timeframe. Jean was excellent!
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February 2024 by lori watson
Awesome people that work there . Steve was awesome and answered all my questions.made my purchase of a new refrigerator the best
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February 2024 by Ashley Graham-Smith
DO NOT PURCHASE ANYTHING FROM CONN'S! Horrible experience!Our refrigerator died and we were desperate for another one. We got online to see a model of refrigerator that was available for delivery the next day from Conn's. We paid over $2,000 for this refrigerator in full. My husband received 3 confirmations, one by email, one by text, and one by robocall that the refrigerator would be delivered within the window of 1:30 pm- 4:30 pm. Come 4:30, the refrigerator had still not been delivered. I called the store and asked for a status update and the employee told me the manager would call me back. The manager never called me back. At 5:30 my husband called and spoke to another representative at Conn's. They said they did not see our order and asked if we ordered online. Then they said they couldn't see online orders and would have to transfer him to another department for online orders. The woman who answered next seemed to care even less about her job and indifferently transferred us to yet another department where we spoke to an Indian woman. This woman took all of my husband's information to then tell him that, "We're sorry, your order has been cancelled. We've been trying to get a hold of you since 8 AM (LIE!) to let you know that while loading the refrigerator we noticed a dent and had to re-order the parts. But don't worry Mr. Smith, don't you worry Mr. Smith, we have ordered the new parts and can deliver this to you on February 2nd." (a whole week after when they said it would be delivered). We are a family of 6 and cannot wait a week for a refrigerator that was promised to be delivered the next day. Yet we got no phone call saying the order was cancelled, no return phone call from the manager of the local store, and then got this very detailed SCRIPTED story from an Indian telling us that they could have it delivered in a week. This whole thing is a complete SCAM. They have this script planned out for anyone who orders online. They never intended to deliver the fridge to us the next day. I have never shopped with Conn's before and will never shop there again. BUYER BEWARE! They are true CONS! I'd give them 0 stars if I could.
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February 2024 by Madison Young
It was such an easy and wonderful experience being able to pick what was needed learning the pros and cons of each one they were very honest and will definitely be back
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February 2024 by Melissa Rodriguez
We are very happy with the management Jean W. She was amazing and very informative. I truly appreciate the service we were given . I would recommend Conn's Homeplus to everyone . Thank you from the Rodriguez family