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January 2024 by Theresa
I appreciate Destiny and Lorena!YOU SHOULD GIVE THEM A RAISE!They help me 7 times in TWO DAYAND DID IT WITH A SMILE!So thank you guys so so so so so so much!
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September 2023 by Marlin Simonds
We got a phone last month and cant use it and taken it back same day and they wouldn't help even though we just bought it shame on them will not try and help we are leaving them
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August 2023 by Wynn Rogers
Bought a new phone and I had to go back 3 times to get it to work only to find it was a defect from factory that would never work. Not only did they not give me a discount, we have been loyal Cricket customers since Day 1 they came to our city. We were one of the first customers in the door at grand opening. Over 20 yrs, not only did the manager refuse a discount for all my wasted time and effort with the phone, I was quoted a price of $80 less than I was charged in the 1st place.Thinking the manager would make it right once we finally told him everything along with him figuring out the phone was defective, he sold us another phone same price no discount and still would not honor the price we were quoted by the rep before he got there on our 3rd visit back that same day...Looking for a new carrier now!!!
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July 2023 by Fernando Bartolo
The guy that’s in there now (06/05/23)Needs to actually do something other than work there. Went here a couple times and his solution to everything is ‘call 611 from your phone they’ll take care of you’
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January 2023 by Donna's Awkward Life
Only giving 5 stars because of the help I received last night in your store on Western Ave. I wish I got his name. I had been upset with cricket. He went above and beyond fixing my problem even though I walked in right when he was closing up. This man deserves a raise. Anybody else would have turned me away at the time and advised I would have to wait at least 2 business days. Thank you my new best friend.
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May 2022 by Anthony Riley
To whom it may concern I I am very thankful for Gladys at this location she is she is very helpful very understanding and when I have a problem she's there to help to help me out and make me feel make me feel at ease I am so appreciate it this Gladys I so appreciate Gladys at this location on Western avenue we need to we need to have more like her thank you
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April 2022 by Katherine Haynes
Gladys was amazing she helped me saved $30 on my monthly bill ? and she also helped me with my phone thank you so much best cricket ever
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February 2022 by Theresa Troxel
I had a problem with my phone. The employee went out of their way to help me. I give 5 stars to these ??exceptional workers.
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February 2022 by Vickie Thomas
Shannon and Gladys are extremely helpful and very nice personality they were helpful from beginning to the end. I am very proud for there service everytime I retire to that location. Very friendly and helpful Thank those 2 for maythis location pleasant and enjoyable. Great Customer service
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February 2022 by Clifton Best
My phone was talking to me I went to this cricket and Gladys fixed my phone in less than a minute I started laughing I tried all night n couldn’t get it to stop!!! Thank you Gladys for fixing my phone thank you for your beautiful smile even know you have the mask
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January 2022 by Gerald Berrier
This is the best cricket I had been I went from a Flip phone to a smart phone Gladys and Shannon were so helpful they teach me how to use my phone thank you so much guys
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October 2021 by Pedro's Lawn Care
Good so far
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September 2021 by David Keylon
This store has helped me greatly. I will stay with cricket. Patrick and Gladys helped me.
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August 2021 by Ken Lay
Had a charging issue with my phone, had to get a new phone. Patrick was super helpful and made the process super easy. Had all my info on the new phone and on my way in less than 15 minutes. Highly recommend!
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August 2021 by Sherika Robinson
I went to this cricket to switch over on Monday 12 the lady that works there she was so helpful and friendlyTold the manager that she needs a raise.
