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May 2023 by Angie H.
Mollie the overnight pharmacist is AMAZING!! She was alone, she never seemed flustered, was kind and compassionate, she provided information and instructions. They should be so incredibly happy to have someone as capable and passionate about her work. I am really only reviewing pharmacy. Mollie was so awesome I felt compelled to write a review on her.
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April 2023 by Janet Torres
The minuteclinic and pharmacy are fantastic!! Thanks y’all!
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March 2023 by Google user
Called to ask whether the pharmacy could call me when they had a particular medication back in stock and I have no idea whether the store was busy or how many calls the pharmacist might've had on hold but she said no and immediately hung up on me. I literally asked one question! Why would someone who behaves like that care about providing adequate medical care? I would not fill an Rx here if it was the last place on earth. It was one question. There was no reason to be hateful.
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March 2023 by Holley Soro
Called to ask whether the pharmacy could call me when they had a particular medication back in stock and I have no idea whether the store was busy or how many calls the pharmacist might've had on hold but she said no and immediately hung up on me. I literally asked one question! Why would someone who behaves like that care about providing adequate medical care? I would not fill an Rx here if it was the last place on earth. It was one question. There was no reason to be hateful.
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April 2022 by Patty Cochran
I recently received a Flu shot at the 9175 Kingston Pike Knoxville Tn CVS store. Even though they were terribly busy, I was greeted immediately. TIna, the pharmacist, began prepping my flu shot. I did not have an appointment. In fact, I really thought I would just schedule the appointment. She cheerfully said “Oh we can give you the flu shot now.” I sat down and within a few seconds I was receiving my shot! Usually, the pharmacy is very busy, but I have always experienced courteous and helpful employees, whether I’m picking up a prescription or receiving a shot. Bonnie the employee at the front checkout is always helpful too. I highly recommend this CVS. Everyone is stressed during the pandemic time, but it’s nice to know that the people who work at this CVS\\nseem to go out of their way to be helpful and positive.
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April 2022 by Christopher Terry
So grateful to find a 24-hour pharmacy these days! At 1am there was a knowledgeable pharmacist on duty who helped me find the best OTC medication for the chest cold I have. Great service.
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October 2020 by HolisticBrit Ellis
The lady who works the pharmacy after 10 PM is a saint, I can’t remember her name but she is so caring and so helpful. It’s so hard to find a pharmacist like that.
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February 2019 by Jen H.
I don't know how they expect to keep customers when the employees are so disengaged. Eye contact would be nice, so would not acting like it's a chore to scan my cvs card. Such an "I don't care" attitude from everyone there is not good customer service. If I ask your something your answer shouldn't be "I dunno, I just got back from lunch". K.. good talk.. I'll go to Walgreens.
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August 2018 by kenny hinkle
Had me sit and wait for 35 minutes before letting me know my meds were on back order. Always have problems at this location, I don't plan on returning. The one on middlebrook is much better.
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June 2018 by AL C.
To Tabra J who sent a message abt my review saying they hadn't been there that long u r incorrect. The same pharmacy and personnel were originally across the street even before 2012. Then they moved across the street to the new bigger location. I know because I have now been with them since early 2013. Do ur research before u post something incorrectly. The same people are still giving top notch service to me. They go the extra mile. And I thank them for that. All they did was move to the new building across the street from the strip mall..
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November 2017 by Jill S.
They let someone sit in the drive through for over 15 mins while 6-7 cars backed up. I go inside finally and there is a huge line and only one working the counter, which those people had a problem with their prescription.
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November 2016 by sylvia Solesbee
Its cvs
