CVS Health in Knoxville is a convenient and reliable healthcare destination that caters to the diverse needs of the community. Open 7 days a week, the store offers a wide range of services, from prescription refills and COVID-19 testing to vaccinations, personal care items, and healthy snacks. Customers can take advantage of the ExtraCare® rewards program to save time and money, with personalized deals and the option to order online for free pickup or same-day delivery. The staff at CVS are known for their exceptional customer service. Amanda, who works in the pharmacy department, is praised for her friendly demeanor and willingness to go above and beyond to assist customers. Similarly, a customer had a positive experience with David, who provided thorough information about the rewards program and made a lasting impression with his pleasant and knowledgeable approach. The store's self-checkout feature is also highlighted as a user-friendly and efficient option, allowing customers to easily manage their purchases, rewards, and coupons. Even when the staff was occupied with other customers, the self-checkout remained a reliable and hassle-free choice. Overall, CVS Health in Knoxville is commended for its comprehensive healthcare offerings, convenient services, and dedicated staff who strive to make healthier happen for the community.
Busy acting dispensing area. Not close and personal. New store and staff lost druggist/ customer relationship. If not on BCBS plan that forces one to use CVS for lower priced I would find another store.
October 2024
This was a new location for me so it was a little harder to find what I was looking for, but I did find it. The young person at checkout was very nice and helpful she answered all my questions and wished me a wonderful day.
August 2024
Amanda, who works in the pharmacy department, is wonderful. She always greets you with a smile and is always ready to help. It's rare to find someone who goes above and beyond their duties. Thank you, Amanda!
