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December 2023 by David A (Sawbones)
Daltons did a fantastic job repairing my 2020 Tesla Model 3 Long Range. The car looked better than new when I picked it up. It was frustrating waiting on parts from Tesla and the repair took a while but I blame that on Tesla and their lack of repair parts. Daltons did a great job communicating with me with weekly texts and updates and returning my calls promptly. The staff is very nice, helpful, and friendly. I hope I don’t ever need body work/damage repair again, but if I do, Daltons is my first and only choice.
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December 2023 by Deborah Cooper
Dalton Collison was excellent. They did outstanding work. I was kept informed of the process during the entire time they had my car. The car was detailed inside and out and it looked basically brand new. The staff was very friendly and helpful. I would highly recommend them.
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December 2023 by Hunter Owen
Everything went amazingly well! My car now looks and feels like a brand new vehicle. The interior and exterior were meticulously detailed, and all repairs were clearly executed with expert care and attention to detail. I received frequent updates on the progress of the repairs, and I am pleased with my decision to have them done here. They coordinated effectively with the insurance to ensure a smooth and effortless process.
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December 2023 by Josh Shelley
Dalton Collision was excellent! They did outstanding work, kept me well informed during the entire process, and their associates were professional and caring. They handled everything for me so it was a very worry-free process. My car looks brand new and you cannot tell there was any damage whatsoever. It was returned detailed which was a great touch! I highly recommend them to anyone who needs collision repairs.
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November 2023 by Tabitha Urban
My repair experience was great! The staff and specialists were amazing, friendly and knowledgeable. They kept me in the loop throughout! I highly recommend them for any and all work needed!Services: Painting
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November 2023 by Lindsey Duncan
There is a reason they have such great reviews! Everyone who works there was so diligent with keeping me updated on the status of my car/ repairs. I could tell I was in good hands the second I walked in. They truly care about each project they start and I got my car back to me quickly. The man who did my repairs was so kind as well as all the girls in the office. HIGHLY recommend. I am so thankful I chose this body shop.
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November 2023 by Jet Toomey
I've utilized Dalton's services on multiple occasions over the past three years, so this review isn't based on a single experience. Dealing with car damage and insurance claims can be incredibly stressful, but Dalton has consistently made the process as hassle-free as possible. They offer various communication channels and even allow customers to submit photos via text message, making the process feel modern and clearly designed with customer convenience in mind. They provide a transparent breakdown of all expenses before they begin working on your vehicle, and they keep you updated throughout the entire process without requiring you to call and inquire. Their repair timeframes are accurate and never exceed the initial estimate. The front desk staff is friendly and assists in navigating the entire process. While I did encounter one issue with a repair that was Dalton's fault, they promptly rectified it without any hesitation or resistance. While I wouldn't wish collision repair on anyone, if you ever find yourself in this unfortunate situation, you can confidently choose Dalton.
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July 2023 by sandra harley
This is my first time ever needing a body shop. Dalton Collision was absolutely wonderful. I was kept informed daily on the progress, it was done when they said it would be and I got to leave the rental car there when I picked my car up. They even took care of contacting Enterprise! If anyone ever needs body work done, this is the place to come to.Services: Painting
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July 2023 by Hunter T.
Dalton was amazing! I would recommend them completely! I had extensive damage on a quarter panel that had to be removed and re-welded.There was a small issue with part arriving that delayed the process, but Mariah and Dalton went above and beyond to take care of it - they offered a loaner car and even restored my headlights, while fixing a wiring issue with my backup light in the process as a courtesy. Not even that, they also buffed the entire car and fixed my broken headliner! They had exceptional customer care and executed a superior standard of work! (See the photos for reference)
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July 2023 by Lindsay Stout
I was involved in a hit and run which did quite a bit of damage to my Acura. Dalton Collision did an excellent job fixing it and made the experience easy and smooth. Highly recommend!Services: Painting
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July 2023 by Eliza Banks
Brittany, Gabby, and Natasha were so kind and welcoming to me every time I walked in. Brittany and Gabby have amazing communication skills and I really appreciate them keeping me updated with my repairs to my Kia. They even cleaned the inside of my car!!!!! I am so thankful for the team at Dalton for doing an amazing job, I am absolutely in love with how my Kia looks. Thank you so much team! Definitely recommending Dalton to all my friends and familyServices: Painting
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July 2023 by Kristy Mcgill
Dalton was very easy to work with. I got updates twice a week and they fixed my car in a good time. I was promised a date it would be ready and it was ready on that date. I will give Dalton my business from here on.Service: Body & Trim
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June 2023 by Al Lesar
Loved the updates on my car’s status. It was like a patient in surgery. Front office staff were very courteous, the estimator knew his stuff and delivered on the day he said it would be done. To top it off, my car was cleaned and detailed so well I almost didn’t recognize it. Thrilled with the experience. Al L.Service: Body & Trim
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June 2023 by Kent Minault
Dalton took great care of my Tesla. The promo on Google says that Dalton is certified by a bunch of gas-powered car manufacturers. True, but they should have mentioned that it's certified by Tesla as well. That's important, because special skills are required for isolating the battery during repair. Lots of great collision repair companies are out there, but electric car owners have more difficulty finding collision repair folks with the right skill set. Mike and his crew at Dalton filled the bill nicely in my case. Thanks to all.Service: Body & Trim
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May 2023 by William Christian
Outstanding service and professionalism! It's so hard to find businesses like this that go above and beyond to please there customers. I can't believe how hard Dalton Collision fought for me with the insurance company. They made the insurance company pay for all OEM parts. They tried using aftermarket parts.Dalton's stood up for me insuring my car was repaired better than before. They even Buffed out some factory imperfections. It was also Detailed inside and out. I didn't realize there were still businesses like this still around. Life Time customer never will I consider anyone else.
