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November 2023 by Kelley Cupp
My husband and I went in today to look for some new golf clubs and we were blessed with the expertise of Glenn Hudson! He was a joy to work with. So knowledgeable, professional and extremely kind and helpful. Within 10 minutes and 1 piece of advice, my swing has vastly improved! We are excited to book some lessons with him in the future! Wow is all we can say! GO SEE GLENN!
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November 2023 by Donna
Bought Hoka shoes, the sales person was amazing! When I went to pay, the sales girl, tossed the receipt in the bag, never said one word to me, even though I said thank you and so did my husband!She never made eye contact, she was too buy gossiping with 2 other cashiers, plus there was a line of people behind me!
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November 2023 by Jonathan Mitchell
Got indoor soccer shoes, sales rep was very pleasant and got multiple selections for us, then used the outdoor field to test the shoes and ball! Great experience!
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November 2023 by Ashley Merie
Super clean. Easy to find what you need because everything is properly labeled. I recommend bringing climbing the rock wall or practicing on the field outside!
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November 2023 by Brian Sanborn
This store hands down is the best I've been to! Huge! Lots of merchandise. Really enjoyed shopping here.
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October 2023 by Jai R.
Lots to see and do here ! The most impressive dicks we have seen. I want to take a star off for some employees who weren't overly knowledgeable or accommodating but my son says no - the store rocks! We will return to check out their field. This store seems to offer it all!
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September 2023 by Michael Mull
Love the selection of different brands they offer... The people who work there are always helpful and nice...
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September 2023 by Michelle C.
Wholly cow, this place is huge. Great shoe section too compared to normal Dick's. One section for women and the other men's shoes. Multiple levels with elevator. Access both inside and outside the mall.
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August 2023 by Doug E.
Not a single Sales Help, on the floor in Knoxville Kingston Pike. 100 people backed up waiting for help, which Never came. When asked Customer Service for help, response was, "We had a lot of Call Outs" you'll have to be patient" This is what happens when America is "Dumbed Down". No Shows, our new American poverty class of youth. Two complete generations, dumbed down.
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July 2023 by Laura H.
I received the best customer service this morning. My son forgot his soccer cleats and his game was close to starting. I ran in the store right when it opened and Tammy quickly followed me and helped me in the cleat section. She went above and beyond to help me! I highly recommend this store and specifically appreciate Tammy's customer service.
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July 2023 by Emily Wood
This is such a phenomenal sporting goods store! So many choices! Also, my son used the Hitt Trax to find a new bat. The associate who helped him was so nice and kind! Will definitely come back!
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July 2023 by Chad Davis
I have been going to this Dick’s for the past couple months buying soccer and baseball gear for my kids and each time I’ve gone I’ve had to rush to get out because how hot the store is, I asked one of the workers downstairs if the air conditioning was broken and they told me no, the managers don’t turn it on and hasn’t been on the past 6 months. With temps reaching the high 90s I don’t know how they can work in there
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June 2023 by J Jones
Just had the best experience in the ladies running shoe department. Eli and his co-worker spent time with me and had fabulous suggestions for running shoes. Thank-you and I will be backDr. Julie Jones
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June 2023 by lee Leuciuc
Be carful returning merchandise to this store when you purchase off line. They do not refund shipping. I was not refunded the full amount of what I paid for an online purchase. I tried to find the policy online but couldn’t. They have great stuff and the sales are great but It’s going to be awhile before they get anymore of my business.
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June 2023 by Reese S.
I love this place. I went and got like graduated there and literately ate the big league chew bubble gum do not eat the big league chew bubble gum. If you do your stomach will hurt realabm.
