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October 2023 by Dog Dude
I use to work in Cedar Bluff, but now, much further away. I'm rarely in the area, but I was on 12.12.23 for an appointment. I'm not a huge fan of Dollar General, as a matter of fact, I leave many of them calling them "Squalor General.:" Most are dirty, jam packed with boxes to be unpacked (not the employees' faults...I spent my time working for 2 different locations during Covid...the business model is chaotic). Anyway, I use to stop by this DG off and on, and it was a mess. I was expecting that again when I walked in yesterday. I was more than shocked when I found the place in great, clean order. It was much more comfortable shopping than before (and many I visit). On the way out, I was fortunate enough to meet Hailey and Miracle, very kind employees that seemed to actually take pride in their work and in the state of their place of their employment. I highly complimented them on what I saw, and I shared I knew first hand the challenges of keeping a store neat, clean and organized. They were very appreciative, and I appreciative the kind conversation we had for a few minutes. I wanted to complete a survey on the receipt, but I failed to get that piece of paper. So, I hope the powers that be read this, and I hope they, as well as the public who visits this DG, will show their own appreciation for the hard work and hard workers at this location.
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October 2023 by Pinky DeSola
The store was an absolute Trainwreck! Stuff was cluttered on almost every aisle. It was crazy messy and just terrible.
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September 2023 by Nathaniel B.
when it's after 4pm they close big two thumbs down because most people get off work at 5 and need a quick grab but can't because their closed. Definitely need a hiring spree if their short handed easy fix but choose not to I reckon.
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September 2023 by Rochelle's Randoms
It is ba-noodles that you can't even get store credit ? for something you purchased and lost your receipt...even though you can provide proof of that purchase via your bank with purchase amount & date...along with a transaction code. Do better DG and also offer your employees more so they will come to work and you don't close randomly at 4pm some days. Learned something new and too easy of a fix. #lostaCustomer
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July 2023 by Chris Conner
Not the cleanest store in town but it is in a prime location. I didn't want to post the big picture to ridicule the store, I just wanted to show you how huge this bug was. My foot is for scale, not to show I stepped on it.
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July 2023 by Amber Stevenson
Everyday at the same time for about 2 to 3 hours you guys have a " temporarily closed sign " which causes you to lose about 10 to 15 customers each time. Today I came about 12 PM and it is now 2 PM and still locked doors
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June 2023 by Christopher Jones
Check your receipts if an individual is checking you out. Your price will be cheaper at the machine.Their teller tried to charge me 8 plus dollars for chips that were marked at 6.I told her no thanks after she argued with me about simple math. And got nasty when I asked for my money back.Oddly enough the return receipt was the price it should have been.So I went to the non sketchy one down the street and sure enough chips were 6.The drive is worth the hassle of Not getting hustled when doing your shopping.
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April 2023 by Fuad Accawi
I have stopped in the store a few times because the store is on my way to a regular appointment. It usually has what you need- although sometimes finding it is a challenge. The store is understaffed, and the aisles often are congested with carts full of stock waiting to be put out on the shelves. Items frequently have no price tags. The few employees I've seen are always friendly and as helpful as possible.
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December 2022 by Kasie Large
I use to love coming into this dollar store but I dread it now. This employee I don't know her name but she has shoulder length brown hair, glasses, Caucasian and bucky teeth she has the worst customer service skills. I've seen her twice now be rude and disrespectful to two different older ladies on two different occasions. They were elderly and slow and the employee had a friend of hers behind the counter and was to busy talking to her friend to help the lady with a price check on a pillow. The employee is never at the register. She's not friendly at all. I know it's hard to find good help these days but she really needs training in manners.
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October 2022 by Liz J.
I've been coming here for a while and they have this new cashier and she is just straight up rude!! Always rushing people mind you there's no one in line and just plain rude. I don't know if she just don't like me in general cause it seems like the other customers she's ok with. I get so uncomfortable when she's the cashier I ended up just not coming here anymore even though it's the closest to me
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September 2022 by Jeremy Carroll
The dirtiest most unorganized store ever! Ppace looked like a dump! This place is a lawsuit waiting to happen. Stuff in the floor, isles blocked with carts and boxes. God forbid there is a fire in there, you may never make it out. Staff were helpful.
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August 2022 by Amy B.
I shop at dollar general at least one time a week, if I do not my husband does. I came to the counter to ring up and got 4 items from the clearance section in addition to my normal $25 or more to use my coupon. The 4 items were 2 Suave mens products and 2 head and shoulders products. When I got up there the lady at the register said she refused to sell me those items due to they clearance should have not have been marked down that low. One Suave was $1.75 and the the other $1.50. The other 2 items we .40 and .15. I told her I didn't understand why she was unable to sell them to me, and she starts yelling. I asked her why she was yelling at me, she responded with, because you don't seem to understand what I am telling you. I asked if I could talk to the manager and she said she was the manager. She was the manager and agreed to sell me 2 out of the 4 items, but I needed to get 6 dollars more to use my coupons and I could not use my coupons on any of those items. I agreed & went to get the other items. Upon returning within 5 minutes she had went to the bank. The other cashier stated she was unable to give me those items cause she did not hear her say that. I had her call her. Once restated I could have the 2 out of the 4, the new cashier told me I was unable to use my manufactures coupons for the other items that did not have a dollar store coupon. While she tried to discount the 2 clearance items, 2 other customers had walked out, leaving their items in line. She was unable to complete the transaction and after 15 minutes I had left. I was not rude to them, I did not raise my voice and I did not use profanity, but I will not shop at that dollar store again. If I could give it negative 25 stars, I would.
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July 2022 by Seann norwood
I have been to many dollar general stores but this has to be the worst one. I know stores are short staffed but there was no excuse for the condition of this one. Half of the aisles were blocked with stock carts making it almost impossible to even shop. Then when I checked out the girl rang me up and before I had even finished the transaction to get my receipt she walked away and began chit-chatting with another employee. Very bad experience.
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July 2022 by Donna Keaton
Worst Dollar General in Knoxville. I have never seen a dirtier. Unorganized store.Aisles completely blocked with stock carts 6 ft high. There was an employee screaming, I was very uncomfortable, will frequent another Dollar Store , others are clean and employees conduct themselves as human.The owner really needs to get involved with this store !!!
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June 2022 by Ryan Niederberger
Honestly, my expectations are low for dollar general. Shelves always look like butt & there’s product all over the place even blocking isles. One thing you can always count on is they’re all exactly the same no matter which state you go to. Staff seemed super welcoming. So that’s a plus.
