“Came here to get decorations for my Halloween wedding. The lady there was super helpful and very friendly and customer oriented. Her service was above and beyond. Absolutely wonderful employee who needs a raise.”
“I was on 10/27/2025
The slim black headed guy truly showed me KINDNESS!
I was using a new insurance benefits card, it only approved a few things. I didn’t have the money for the remaining, so I asked if he could cancel it, instead he took care of it
I truly appreciate you and your kindness!”
“Great customer service and a well-run store overall. It was clean, well-stocked, and easy to find what I needed. One unexpected bonus—they offer customer WiFi, which is a huge help since cell service in this area is pretty spotty. It made checkout and mobile use much easier. All in all, a solid experience!”
“At the store they helped correct the situation where I was sent a faulty router to replace my aged but working router that I had been encouraged to replace by Xfinity in order to keep my equipment under warranty. What should have been half an hour or less of my Sunday afternoon turned into multiple hours and frustration finally resulting in having to direct call their router activation group.”
“Excellent prices and selection. A little messy, but that's because they obviously keep costs down by understaffing. It's how every business operates and the people who work there can't control that. They are always friendly and helpful.”
“In the last 6 months this particular dollar tree has changed from dirty, unorganized, out of everything to being one of my fav quick stops for random toiletries, lotions, razors. birthday and holiday decor. They have started to carry better stuff and even offer name brands for certain items. I will always buy my paper towels,cleaning supplies and holiday decor, birthday cards here. You can’t beat the balloon and greeting card prices. I prob stop here 5 days a week.”
“I am thoroughly impressed with Dollar General. The store offers a wide variety of products at affordable prices, making it a convenient one-stop shop for all of my needs. The store is always well-maintained and organized, making it easy to find what I need. The staff is friendly and helpful, and I appreciate the convenience of being able to find everything I need in one place. I highly recommend Dollar General for anyone looking for a convenient and affordable shopping experience. It has become my go-to store for everyday essentials. Five stars from me!”
“The manager walked away and started yelling as i waked up asking me where her other crew was. I said I turned around and the lady was gohe she said that was me. Then she ignored me adding my coupon so I aksed she said I don't have time. Another beautiful younger darker girl came in was kind and used my coupon. She was like to me all the way out clearing a line made by the manager who was missing about hanging signs is her job. So glad my special needs daughter want with me. We usually both come here. No receipt but I'm sure it was habit not alot of people say when they are treated well. I wish I got her name it's all on camera. Me spending my money shouldn't make me feel like I intruded on your day. The younger girl saved the day and was kind about it.”
“Gary is a outstanding very pleasant and helpful employee wasn't in a bad mood but left in a good mood after talking to Gary and joking around this interaction with him 1000++ Great job hiring such wonderful employees”
“We have always had a good experience here... despite the sign about leaving bags at the door (implying there are thieves who frequent this store). No one - customer or employee - has ever bothered us or made us uncomfortable shopping here. They almost always have exactly what I go in looking for. The employees are quick and personable. The store is always neat and organized. Overall, one of the better Dollar Tree locations in Knoxville!”
“This is the nicest Dollar Tree I have visited in Knoxville and is now my gosh to! Really well organized and clean. Well stocked and actually had items that I did not see at the other location zi used to go to. The store clerk was also very nice.”
“I love Dollar Tree. I wish the prices would go back to a Dollar. The name no longer fits. Everything is 1.25 now. Your establishment needs to change your name to BARGAINS.”
“This seems to be a more scaled down version of the stores I'm used to. The aisles are really tight and stock needs to be put out, but that's no surprise if you frequent DG. Employees have been super nice.”
“I stop in now and then on my way home from work for essentials, or maybe a snack. The store is organized and clean. Sometimes I need a little help or have a question, usually an associate is available. I appreciate manager Tiffany for her friendly and helpful attitude!”
“Love this Dollar Tree, always nice people. Didn't understand why they cut the lights off (an hour before closing/left a few on). Looked like they were closed. Trying to save money? Would've had them off all day.”
“I love my dollar tree near my job. I work for a doctor's office and love to decorate. My patient's love it help makes their visit run smoother and its more comfortable. It brightens our day as well. The staff always works endlessly to make sure you have your items or keep the store stocked.”
“When this Dollar General opened, in this affluent neighborhood, phew, the Farragut residents couldn't turn their noses further up if they were a compass needle pointing north! But now it's packed and rightly so. This Dollar General is the equivalent of a New York City bodega (okay, minus the flan and the resident cat). They have it all from Twix, to Duct tape to canned tuna to arts and crafts, and they even have the most friendly staff.”
“I only had one problem with this store clerk . I have a 4 & 6 yr old. I don't take them out in public much because of the covid mess. Well to make a long story short. My 4 yr old looking around seen something that she liked. She starts to carry it out , as I was saying Oh No, you can't ever take anything without paying for it. The man yelled and said No you don't take things that you don't pay for. I said wait a min. she had started crying by then. I said you wait, I am trying to explain to her that you can Not ever just pick something up and carry it out. He should have NOT been so rude and loud to a 4 yr old. So NO I will NOT go back to that store. Thank you.”
“it's small store although it is neat tidy almost always stocked easy to remember where things are but I feel it looks cluttered but I also dont think it is when I think about it but you can decide on clutter or no but employees are outstanding, they stick to store policy no matter who you are. that's refreshing. it is 100 % but just that clutter arguement that's stuck in my head....”
“Very good service and clean store. Good experience. Seemed to be a lively atmosphere and was well laid out. The flow of item location really made it a quick and easy experience. I was in and out and got what I needed in what felt like was a quick and fast experience. This location seems to be managed well. Love this location”
“The staff was friendly, and the store was clean and well stocked. Once helped, the interaction was pleasant.
I did have to stand at the register for a few moments before being assisted, but it wasn’t a major issue. There’s plenty of parking, which makes the stop convenient.
Overall, a solid Dollar General with friendly staff and a clean, organized store.”
“This location is now closed permanently. The new location is scheduled to open Tuesday 11/21/2023. The new location is way more modern than the previous. It will be a much needed improvement.”
“Easy to find what I was looking for. Also found some items to be less expensive than what I normally pay at other stores.The Cashier working had a line but was quick and very courteous.”
“The store was a bit of a mess but I saw the employees hard at work trying to get things put out and straight. Brenya and Garrett were both so very helpful, welcoming, and friendly. When I had trouble finding things Garrett was the "go to guy". He gladly lead my daughter and I right to what we were looking for a few times. Not only was Brenya very pleasant, When I forgot my receipt she went above and beyond to find it and have it waiting for me. Dollar General should try to hold on to employees like this who seem to like and care about their job and customers!”
“I hate that Dollar Tree raised their prices, like everyone else does, but they really have a lot of better merchandise and more variety now. They have so much cute Halloween and Christmas merchandise right now. I found some things to get my coffee bar ready for Christmas. Also, found some zero cal caramel coffee syrup, vanilla coffee, and splenda creamer that is so yummy!You can't beat the price for LED bulbs here, which is what I went in for today. It's also good to go ahead and stock up on some things you may need for power outage in case of bad weather in winter. Get those smoke alarm batteries while you're there too! It's time to replace them! They work so well and last for years!”
“Love DG! Wouldn't be doing serious shopping there but they do have many great specials. I can pop in there for a couple of things & end up with a cart full!”
“It was a dollar general store.i like it because I can get cash back from my chime and cash app.without ATM fees,you just buy an item and it will ask if you wanna round up and I do it's for a good cause.then it will ask do you want cash back and I think you can get up to 40.00”
“Everyone is helpful except for jaryan. The latter is a j*** every time and rude to most all customers and he told someone if they couldn’t afford two things they shouldn’t have kids!! Very unprofessional and he shouldn’t work there”
“Have things in stock and great coupons. Don't like that people come and clear the shelves when the coupons come out. There should be a limit on times they can use them.”
“One observes that the availability of savings, attractive deals, and product variety seems to have diminished compared to previous years. It can be challenging to discern which items are still priced at a dollar range. The pricing structure has become more variable, and some items with marked prices are easily identifiable. The store's offerings are beginning to resemble those of the Dollar General. While the appeal of dollar deals is widely appreciated, it is hoped that efforts will continue to maintain low prices in the context of a growing economy, while also striving for a broader selection, consistent stock levels, and clear pricing for items exceeding $1.25.”