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February 2024 by Ellen Wald
The staff is always very kind and quick with my orders. A couple of things I would appreciate is including a couple napkins without having to ask and using the little wax/parchment sheets to fill a donut order and keep donuts from sticking to the inside of the bag. Maybe they're not used anymore, but should. Gloves aren't enough... so many other things are touched. One other thing, and I notice many drive-thrus have this issue... Why the exterior of the window and surround are not clean? Could be a once a week task. I rarely leave reviews, but thought worth mentioning.
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January 2024 by Georgia Gerrick
honestly this dunkin is not very good. i have been on multiple occasions and food is never made correctly. does not matter if you mobile order (which is never done when you arrive) or drive through, coffee is always made wrong or missing flavors/milk and food is usually toasted too long. i once went through the drive through and they never turned off the mic so i heard employees rudely talking the entire time i was at the window. better stores to go to.
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November 2023 by Paul Palumbo Jr
One of the reasons I don't go to Dunkin that often as they STILL after all these years, do not have any lactose free creamers.Dietary restrictions: Need to carry dairy free/lactose free options for coffee, tea, etc.
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November 2023 by Andrew
One of the best dunkins I've been
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September 2023 by Ben Hansen
This drive up line is terrible. Took 20 min to get to the window for my order at 8am.
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September 2023 by Danny P.
Generally enjoyable experience. My croissant was burnt though and it tastes like charcoal.
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September 2023 by A Hipsky
Worst Dunkin ever. Do not go to the Northshore location. They never have what you order. The food is disgusting when you do manage to finally get some. I just left, it’s noon, only three types of donuts, zero munchkins, the hashbrowns were cold and soggy. They do not care. They always say someone bought out all of the stuff this morning. Ok well make more then? Just go to Cedar Bluff.
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September 2023 by Michael Moore
Quality control is zero. Drinks wrong, donut holes wrong flavors. Put the order in online even, so zero translations needed. Consistent problem with this chain that competitors seem to never have.
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June 2023 by M Foster
Worst doughnuts ever! Selection was terrible. What happened they use to be the best. Super disappointed dont think I'll be able to go back.
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June 2023 by Jason Blaylock
Great service, frozen coffee was made perfect. The girl at the window was as sweet as can be. This place is an Excellent business model for Duncan.
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March 2023 by Richard S.
This location at Northshore Drive and Keller Bend is not a store that makes their donuts; from what I've been told and therefore their options are very limited. They seem to spend more time on coffee than they do donuts. Several time over the last month I have stopped in for Cake-Chocolate Frosted and they have not had any and this has been early in the morning before the rush. Priority seems to be given to the drive through and online orders and in-store service seems slower.
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January 2023 by Melody NoneYa
Not lying when I say the it was an absolute pleasure stopping here after work for some coffee with my sister! Ladies at the window were delightful ?
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January 2023 by Kelly McNamara
I love Dunkin! They didn't have many donuts left, but I went there after 11am. I asked about various drinks. The staff were very helpful and friendly. They made me an incredible drink. The breakfast sandwich was tasty too.
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December 2022 by Stephen Waldron
I get the sesame bagel toasted with cream cheese. I also love the munchkins powdered sugar and cinnamon coated.
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November 2022 by Earl Grae
They never get my drink right, hash browns were nice and crispy though.
