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January 2024 by Chris Mclain
A great place to shop they have a wide variety of things. my go to when I am on the area
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December 2023 by Jay B
Awesome place. Came in looking for a chainsaw chain. Told the guy what model I had and he walked right over and grabbed the right chain without even looking it up. Refreshing to see someone that actually knows what they are doing. Thank you!!!!!
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December 2023 by Jamie Lynch
Walked in, As I walked down the Isle I was asked if I needed help, which I did, they took me to the parts I needed,,,, then they asked me,, is there any way they could help me feather. I liked that,,,, good job guys.
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December 2023 by Remer J
The best Ace I’ve ever visited!! Friendly staff and amazing selection. People were super helpful!
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November 2023 by Bill Ailor
Called to see if they had the chainsaw I needed. After discussing what I was going to use it for, they helped me choose. When I got there, they had it all put together, gassed up & oiled. They started it to make sure it was good. They assisted me with everything else I needed to complete my purchase. Great to work with & pleasant.
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November 2023 by tom kass
If you need propane for your grill Elder’s is THE place to go! You get a great price, but more importantly you get a full tank. Generally if you’re doing the exchanges, you don’t get near the amount that you get when you get it at Elder’s, and they have fast and friendly folks!
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October 2023 by LeighAnne Pentecost
Maria in the garden center is the most knowledgeable, kind, helpful individual you’ll ever meet! If you need any help with gardening or landscaping, she’s the one! Truly, everyone is so helpful and they genuinely care - hard to find that kind of customer service anymore.
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October 2023 by Ron L.
I don't know why I go back. I will not be going forward. Just rude and condescending service. The Ace that was in the Old North Knox and 4th and Gill area was great. Nice, helpful people. I have been snapped at for taking my propane tank to wrong area. I didn't know where to take it. Also, I will go to another line when this particular woman is working register. She is unpleasant. Do not get me started about the person working paint desk acting like she was doing me a favor. Actually that phrase best describes the experience at that store. Only Ace I have been in where service has been poor.
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September 2023 by Donald Wassenaar
CAME BACK TODAY AND FOUND MY BATTERIES AND OTHER TOOLS WE NEEDED. YOU HAVE AN EXCELLENT STAFF AS AT LEAST THREE GUYS ASKD IF WE NEEDED HELP. "DANNY" WAS THE BEST SWEET, KIND, HELPFUL AND KNOWLEDGEABLE. WE HAD A TALK AS HE WAS SO NICE HE IS GOING TO AIRFORCE AND ITALIAN LIKE ME. LOVE HIM AND YOUR STAFF THE CHECKOUT LADIES WERE ALSO SWEET AND HELPFUL I HAD A STROKE A FEW YEARS AGO, PREVIOUSLY MANAGING HOTELS CUSTOMER SERVICE IS SO IMPORTANT "KUDOS TO ACE HARDWARE AND "DANNY.
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September 2023 by Justin Massengill
A pleasant experience. Thank you for keeping AC capacitors in stock!
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August 2023 by Donald W.
Well I used to go to Lowes but the workers here for on their jobs At least two guys got us to batteries and other tools Danny was the best very kind sweet helpful and we got to know him Going into the Airforce and half Italian When you have good people like him and others you come back People like him make you drive further because of excellent service "Kudos" to Danny and Ace Hardware
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July 2023 by Linda Fitzpatrick
I would give 10 stars if I could to Ed Barry and his staff at the Bearden location. I had a problem with something I purchased and the folks there worked with me consistently and efficiently until the matter was resolved. It’s not often I find such a consistent level of professionalism, this is an excellent outfit .
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July 2023 by Harvey
Very helpful and knowledgeable staff. Easy to get help, unlike Big Box Stores
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July 2023 by Richard S.
Elder's Ace Hardware in Bearden is just like an old hardware store. They don't have nearly as many old nuts and bolts as Parker Brother's used to have but they have that sense of service and knowledge to help you with your next 'Do it yourself' project. They have a good selection of grills and edgers for trimming around sidewalks and patios. They also have lots of lawn and garden supplies including fertilizer, seed, mulch and more.
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June 2023 by Stoney OHanlon
No need to look all over the store... lots of helpful employees to help you find anything. Can't beat personal service!
