-
February 2024 by Keith Lindsey
I had an excellent experience! I used the we pick option and it was as good as advertised. The staff were friendly and very helpful.
-
February 2024 by Kevin Grimac
Manager Cory provided 5 star service with a smile
-
February 2024 by Courtney Brown
Easy and very nice employees
-
February 2024 by Nikki Scott
I always rent from Enterprise my favorite car rental place.
-
January 2024 by Donna Holbrook
After a car accident my insurance took care of the rental at Enterprise. I had the car for about a month and from beginning to end everything went smoothly because of the people that work there! Thanks again!!
-
November 2023 by Erica Price
My husband and I use this rental service a lot actually, it's so much easier to go through Enterprise than it is to get a family vehicle road ready / trip ready at the last minute. We've never been disappointed with any vehicle we've rented from them and we will continue to use them in the future!(:
-
September 2023 by Rebecca Hunter
My youngest son and I were on the first day of a 10 day road trip when I managed to back my car into a ditch, rendering it undrivable. My insurance company provides rentals through Enterprise, and I will be forever grateful to the Sevierville, Maryville, and Knoxville, TN Enterprise offices for working together to find us a car quickly so that we could get back to our trip as quickly as possible and to Enterprise in Charlotte for picking the rental up quickly and smoothly when we were done with i. All in all, it was a very pleasant experience.
-
September 2023 by Mary Weaver
Korrey, Bailey and Staff took great care of my vehicle needs over a 10-day period. Awesome service!
-
August 2023 by Shay Billingsley
I was inconvenienced by my vehicle not being ready. I was told I had to come back at another time, and I was not offered the pick-up service by the branch manager, Kory, so I had to find another ride to the enterprise at a later time. Also, instead of trying to help the situation by calling other locations or checking the online system for available vans, he questioned me about other stuff. Made my day even more stressful than it was and was not accomadating at all.However, when I returned to pick up my rental, Sidney was very nice and helpful. Also, when I returned the rental, Bailey helped me so much and was very sweet. Both of these ladies made my customer experience very good!! But as long as Kory is the branch manager there, I won't be returning to that enterprise location.
-
August 2023 by Tonya Smith
Did not take me long to check in or check out. I have use the downtown, Knoxville office for 6 years. Staff is always friendly.
-
July 2023 by Kenneth Rogers
I'm really satisfied beyond words with this place and the staff was really awesome! I'm definitely going to them if I need to rent another car.
-
July 2023 by James Earles
Upon arrival at my destination, my vehicle was available and checking in was fast and easy. Since I was returning the vehicle to the same location ther were no problems as well.
-
July 2023 by Juanita Thomas
I can always call them and find a good deal they are the most polite people and I give thumbs up to Enterprise on summit Hill thank you for your service and always be there when I need you
-
May 2023 by Sean OBrien
Great customer service at a reasonable rental rate! Bailey was great when I picked up the car, very nice and helpful! When dropping off the car, the gentleman who assisted me was quick and professional/nice! Thanks enterprise.
-
May 2023 by Richard H
This location is always very helpful! They’re kind and professional, I’m very satisfied with the rental cars and will be renting from this location again.
