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January 2024 by Kathleen Johnson
"Have faith, Susan will find it", this was an excellent experience in every way.I bought an Amish table and my budget could not afford the Amish chairs. I figured we could find lower costs chairs elsewhere, and I set out to look for chairs everywhere. During my chair hunt I realized that good chairs are fairly pricey and I did not like the lower cost chairs. I went everywhere, finally I stumbled into Ethan Allen of all places, I knew EA had quality chairs and it wouldn’t be low cost but maybe I could find some ideas. I met an awesome associate Susan, I told her hastily I was just looking. She remained respectful and not pushy. Then as I exited, I found the Clinton bench and I just loved loved loved it. It was on clearance but sold. Susan said she could call around and possibly find another, I said sure, but I had low expectations.A few days later I received the call from Susan, she found it ! Great, now I was on the hunt to find chairs to coordinate with the beautiful bench, and none at other places seemed to be good fit to go with the very fine well made Clinton Bench. So, a week or two later, I went back to Susan at Eathan Allen. I presented what I could and could not afford, she gracefully understood and was so very helpful! She helped me design and did a house visit, I learned I had some good affordable choices at Eathan Allen ! I told her what I preferred and of course, on sale, but only 2 chairs were available locally. I let her know I was willing to drive to other locations to avoid a delivery charge.Susan again called other locations and found my last 2 chairs to complete my table set and stay within my budget. Ethan Allen was creative and made my access to other stores simple and complete. I am so delighted with the Knoxville Ethan Allen store and Susan. I made multiple trips to this store, each time Susan was all smiles and greeted me at the entrance. She knew my name and I never had to explain, she understood. There was never any pressure for us to finalize our decision. Thank you Susan for being patient and making my purchase of dining room chairs complete, and a wonderful experience.
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December 2023 by Debra L
I consistently receive the BEST help and advice there (Missy). The quality is top-notch, and delivery is perfect.
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November 2023 by Jeanne Moseley
Missy did a phenomenal job for me. She came to my house twice and had great ideas. She isn't pushy, but listens and suggests. I bought a chaise lounge, a bedspread, and curtains for two rooms. I haven't received the curtains yet, but I love the colors chosen and I'm excited to see the end result.
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October 2023 by Patricia Wilson
Missy was patient and thorough in helping us find the perfect piece for our office. She kept us informed on anticipated delivery, and made sure we were happy with the results.
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September 2023 by Wendy Webb
From start to finish this is the very best experience I have had buying furniture! My designer, Taryn, was amazing and so patient with me as we talked through a 1000 fabrics and made a decision. Everyone that has seen my new living room says it looks like this furniture was made especially for this room. I just smile and say, "Well, it kind of was." And then proceed to explain the process. It isn't easy to find pieces of furniture - we ended up with 6 new pieces - that are new, that look great in a home that is over 100 years old. Taryn went above and beyond and even came to my house on delivery day to make sure everything was perfect...and it was her day off. I will definitely use Ethan Allen again!
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May 2023 by Sara Frey
I was very disappointed with the customer service that I received from the Knoxville, TN Ethan Allen Store. I ordered some furniture on August 30, 2022. I hadn’t heard anything concerning the delivery until I inquired the end of March. The delivery date was then set for April 5, 2023. All of my furniture has been purchased from Ethan Allen in Kansas and Florida. I will never purchase anything else from this Tennessee store nor will I recommend. I have loved Ethan Allen over the years but this experience was very upsetting to me!
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March 2023 by aml
Taryn was great. It was so helpful to have her come by the house and set up our areas virtually. It made selection and placement very easy.
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February 2023 by Kristin Anderson
We had an excellent experience purchasing furniture from Ethan Allen. The quality of the is top notch, along with the design assistance we had with Emily. She came out to our house at no charge, and gave us alot of wonderful ideas. Even our delivery men were very professional! I highly recommend Ethan Allen of Knoxville, Tennessee.
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December 2022 by Lauren Lamson
Incredibly easy and fun experience. Missy Maloney is such a wonderful asset to Ethan Allen. I will definitely be going back for her assistance for any future furniture purchases. My furniture arrived safely and promptly with their excellent moving team. The quality Ethan Allen offers is second to none.
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June 2022 by elizabeth schaad
I purchased a new house recently and have purchased most of my furniture and accessories from the Ethan Allen store in Knoxville during the last six months. For the design services I used Missy Maloney. She has done a fabulous job working with pieces I already had and blending the old and new. The customer service is outstanding and follow-up is awesome. I have also compared prices with other retailers in the area and found that their prices are comparable depending upon the quality of furniture you want. I would highly recommend using Ethan Allen.
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June 2022 by James Pingrey
Taryn was fabulous. After coming to our house she had everything ready when we arrived the following week. Answered all our questions and concerns. No pressure. She deserves the best rating.
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April 2022 by Cathy Groff
Lorri Connor was our Design center manager - she was wonderful!!! Ended up buying a beautiful sectional that both myself and my husband loved!! Lorri listened to us and then put together a selection of fabrics that was striking!! Absolutely will keep her card.
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April 2022 by Brian Sanders
Our designer was very helpful and the quality of the furniture (our first Ethan Allen piece) is very good. The delivery guys were on time, polite and helpful. Great experience overall.
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March 2022 by Janet Gavlick
My sales team of Missy and Lorri made the shopping experience so much fun!! Their knowledge and suggestions were so appreciated. And the post sale experience was excellent. Missy kept me up to date on my order until everything was delivered. And the delivery people were exceptional. They were very polite and very careful with each of the deliveries. The quality of the furniture is very good and will last for years to come. I would recommend Ethan Allen to anyone shopping for quality furniture.
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February 2022 by Kevin Mckelvey
Design Manager Lorri Connor has been so helpful putting some rooms together for us. She has been very accessible, she has given her time and expertise when she came out to our new residence.We love the designs, fabrics, and colors she has recommended.
