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December 2023 by Britney H.
Team is wonderful at this storage place! Always present and ready to serve. I have had to help friends move in the past and it's so easy to get around this location since it's well taken care of and very clean. Thank you!
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November 2023 by Justy Joseph
Peter was super awesome in every way an excellent agent would be,we were so much at ease with him it makes me feel like I was talking to my old man once again,wish there's an excellent way to express my experience with him but he's just awesome, Thank you
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November 2023 by Erik Wasser
Peter was very helpful finding the right unit for us. He was personable and patient while he walked me through our agreement. 10/10
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November 2023 by Candida Juan
Peter the assistant site manager did above and beyond with all the questions and help I needed! With people like him that give great customer service is the reason I keep my storage with Extra Space Storage on Jack Dance St in Knoxville!
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November 2023 by Maria Lozano
I just love this facility. The associates at this location are fantastic. I was not sure why the rental up. I was given an explanation quick and easy. Very very helpful. Thanks for the great service.
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November 2023 by Catherine Starrett
Peter was there the day I moved completely out. I was loading last of stuff and he had already checked the unit and said he would start paperwork. He made it quick and easy!! Thanks
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November 2023 by Katherine Irizarry
I picked this company because of the glowing reviews. I am not disappointing at all. Christain was so helpful and kind. I highly recommend this facility to others.
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September 2023 by Buğra Beyazok
Christian was amazing . He help me a lot show me facility to choose correct space for me . Facility was clean everything great. Highly recommend it .
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August 2023 by Liz Lee
The two guys that were working at the time of my visit were extra kind. The first one directed me and my daughter to the bathroom because we couldn't find it. And the second one helped me set up our storage locker. Very nice and went above and beyond to make sure we were happy. Highly recommend this location that is clearly focused on customer service.
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August 2023 by Brandon Battle
Made my transaction over the phone. Employee kept it short sweet and simple. Didn't need to big of a storage and I told him what I had and when I arrived it was a perfect fit. Nice clean and climate controlled. I recommend these guys
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August 2023 by Rachel Jones
They increased my bill by 100% after 2 months. They refer to the part of their contract that states that rent can be changed at any point with 30 days notice. Super shady, do not recommend.
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August 2023 by Ashley Mentzer
The facility itself is fine but the rate increases are getting out of control. You’re not improving anything & you’re not “staying competitive with other places”, it’s simple cooperate greed. We’ll be moving our things from the facility, ASAP.
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July 2023 by Christy Musso
I spoke with Christian today about the end of the storage lease. He was knowledgeable & professional. Excellent Customer Service!
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July 2023 by Roxanne Cabrera
Rental was a clear and easy process online. Our unit was immediately available to us and very conveniently accessed.
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June 2023 by Marissa Brant
Easy to book online and all of the information I could need was provided such as maps and details about accessing my unit. I received a call right away after booking online to answer any further questions. Christian was a huge help, he was very nice and answered every question I had. I need the storage space to keep things safe while I move, so it is very nice to know extra space storage has a competent staff in a safe facility.
