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January 2023 by Christopher Wallace
My Christmas package was broken into and presents were stolen last Christmas I ordered a Samsung 5G phone which FedEx was delivering however the FedEx delivery truck driver stole the phone and signed my name FedEx the phone cost $1,150.00 after 6 weeks FedEx refused to execute an investigation that was promised and told me absolutely to go to hell and refused any future complaint my Company has had a Corporate account with FedEx for 25 years and I have requested a meeting with UPS after the New Year
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July 2022 by Deb W.
The pickup driver was super nice, but the clerk was a straight up asshole. Go to any other FedEx.
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February 2022 by Jaclyn N.
I give this 5 stars for one reason & one reason only. There's a blonde lady who's name I keep forgetting and a darker hair lady I met once who if they didn't work there I'd never come in here. One specific man, is SO rude I don't know how people deal with him. The blonde lady and I are basically friends now because of how sweet she is and how often I come in to package packages (which I wouldn't do if she weren't there she just makes my day!!!)
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December 2019 by Anthony G.
They have 4 registers, 3 employees working and they only have one doing it all. The others are just wondering around aimlessly.I just wanted to drop off a box of books that had a prepaid label and waited an extra 30 minutes because their system kept failing for the guy before me. This is not the first time I've come here and this has happened. They service is poor and is quite frustrating having to use this location.
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September 2019 by Detreece S.
I usually don't have a problem with this FedEx but today was the worst experience ever!! I called to see what my discount would be with my company since I do live out of the state now and I wanted to ship my belongings to my new residence in Illinois. I spoke to Ron I asked him about my employee discount and he said I would have to call the one 800 number which I've called the one 800 number twice and they told me I had to call the store I explained that they are telling me the store will let me know and before I can get it all out he starts talking over me saying he doesn't have time to do this over the phone I just need to come in. So basically I need to leave Illinois to come to Tennessee just to get my discount amount quoted to me? And then he hung up on me!! Now I can't wait to get back to Tn and meet Ron!!! I hope he keeps that same energy he had over the phone!!
