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October 2023 by Jessica Curtis
The two worst customer service experiences of my life both happened at this location. The one that inspired this review is this: I was trying to print a single page shipping label just now & I came in right at closing which was not what I wanted, I was delayed multiple times & very frustrated by the whole thing already. I really hoped that since I was printing a SINGLE PICE OF PAPER on a SELF SERVICE machine that it wouldn’t be a big deal since it would take all of 40 seconds. Well the girl inside saw me coming and LITERALLY RAN TO THE DOOR TO LOCK IT BEFORE I COULD COME IN. I was like oh I just want to use your self service it will take 30 seconds, & laughing in my face the chick is like “sorry we close at seven”. Dude, I worked in retail for a decade and a half, sometimes you have to stay until 2 minutes after & it’s not a huge deal. I’m sure they could have found something to clean for the less than one minute self service thing I had to do. I will find another space to do my printing because this spot just really sucks at customer service.
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October 2023 by Liz Lee
I have been to this location a few different times and my experience has been nothing but stellar. Anytime a issue arose i was accommodated. As any issues that did come up were out of their control. But they still helped in any way they could to make sure i was happy. As someone that worked in customer service type jobs for many years i truly appreciate the extra mile. They were all kind and treated me with respect. I would highly recommend this location despite others experiences.
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August 2023 by Kala Rajan
Awful service from the same guy everyone is complaining about (Eddie). I was treated like a fool, and inquiring about options such as “signature on delivery” felt like (I’m) pulling teeth. Why?The only saving grace was the store manager; she was normal and cordial. I am not asking for much, just normal decency.
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July 2023 by Kate Jackson
Eddie at this location is very disrespectful and rude to his customers. I would not return to this location and would recommend no one else does as well as long as he has the attitude he had today when I interacted with him.
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May 2023 by Stephen Lyn Bales
Fast service and very friendly staff!
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January 2023 by Gitanos Flamenco
FedEx employees at this location are the best, professional and polite, the one that works on Saturdays needs some training on customer courtesy.
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July 2022 by Deb W.
The pickup driver was super nice, but the clerk was a straight up a******* Go to any other FedEx.
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April 2022 by Matt Lawson
The parking here is atrocious. There are 3 very obvious parking spots out front but if you park in one for 2 minutes an old toothless lady will appear and give you a $16 parking ticket for parking in a loading zone. There are 3 secret parking spaces behind the building on a one way street, with no signs to direct you to those spaces.
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February 2022 by Chad Green
FedEx delivery service is garbage!! My package was delivered last Friday to the wrong address and scanned delivered to me when it wasn't. Their automated service is a complete joke right down to the whole service all together. I'm very unhappy and will not be using fedex for future use.
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February 2022 by Jaclyn N.
I give this 5 stars for one reason & one reason only. There's a blonde lady who's name I keep forgetting and a darker hair lady I met once who if they didn't work there I'd never come in here. One specific man, is SO rude I don't know how people deal with him. The blonde lady and I are basically friends now because of how sweet she is and how often I come in to package packages (which I wouldn't do if she weren't there she just makes my day!!!)
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November 2021 by Michael McQueen
Quick easy side street parking and knowledgeable staff made it nice and easy to send out 2 packages.
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October 2021 by Angie Seiber
Went in there today to mail a package back. I received awesome customer service! The blonde lady (sadly I didn't catch her name) was the only one working and did an outstanding job multitasking even though she was suddenly slammed! She guided me through the process and even printed some things off for me!
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October 2021 by Jordan Hurst
Always treated with kindness here. Eddie helped me out this go around. Got me in and out with good looking prints. Thanks :)
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October 2021 by Jeffery Cogdill
Well waiting on delivery sweepstakes package from Fed X big winner Jeff Cogdill
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September 2021 by Hunter Adams
Middle aged woman at the desk was super helpful. Greeted me when I walked in and offered me a convenience code to use for my discover card. She said that this wasn’t the main store she worked at though. The older gentleman brought out a ladder to help look for a binder to sell to me. Great experience and customer service.
