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November 2023 by Allen Vaughn
I am very pleased with the cleanliness of the store and the professionalism of the staff. Jerry was helpful, pleasant and efficient. This location is better due to Jerry's positive attitude and approach with customers.
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November 2023 by Marina Alex
I have to say, this is hands down the best FedEx Office in Knoxville!Whenever I need to print something, I head straight to this particular office because they consistently provide fast service and the highest quality prints.What sets this place apart is the incredible team.Every time I walk in, they greet me by name, and it never fails to bring a smile to my face.I want to extend a special thank you to one lady in particular, Cheryll. She’s always incredibly proactive and has been a tremendous help in choosing the right format for my magazine for Antint Lore Village.Cheryll seems to know exactly what I need without requiring lengthy explanations. Her expertise and efficiency are truly impressive.I firmly believe that employees are the heart of any company, especially those who interact directly with customers.That’s why it’s crucial to treat them well because their mood and attitude have a direct impact on ours as customers.Thank you to the entire team for your exceptional service. I’ll definitely be returning soon.
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November 2023 by Ajith N
Great service with a smile ! I did not have to wait too long ( Max 5 - 6 minutes ) and Jerry was very welcoming and warm and eager to assist. I did not know how to fit well my laptop, in the specified FedEx supplied Box and he said he will take care and we went about closing the transaction...it was quick and I did not see any issues. Parking space was available and it was not difficult. Thanks Jerry for making one thing easy on a busy day : )
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October 2023 by Pete Sowa
My challenge was to convert a passport photograph into a digital image for an electronic visa. Lindar explained what FedEx could do and then created the files I successfully submitted. Without Lindar's excellent, professional help I wouldn't be traveling this year!
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October 2023 by The Knoxvegas Concierge
Always helpful knowledge staff that go above and beyond to provide excellent customer service. One stop shop for all your shipping, printing, and copying needs.
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August 2023 by james warren
Wife and son went to pick up textbook that was to be spiral bound. Pages were backwards, pages were cut off and a couple other problems and for some reason acted like it was our fault. They are replacing the book, don't think they will get another shot.
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July 2023 by Karen Caldwell
I had some last minute printing to do for a summer camp I was holding. Exchanged a few emails with Mark and he got me all set. Very much appreciate the help I received.
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May 2023 by Brittney L.
I was printing bridal shower items and Mark B. was extremely helpful. I had no clue what I was doing, where to start and he was very helpful and patient.
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April 2023 by Kingsnafu
Worst robot on the phone I've ever heard, never sends to real person.
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December 2022 by Roberto Garcia
DO NOT USE FEDEX for international shipping to chihuahua city, the fedex employees in that city are a bunch of thieves, they WILL open the package to steal the contents, i send a package to my family in chihuahua city in mexico and they stole 2 items,its my fault i know better not to trust fedex for international shipping...USE UPS!!!! never had a problem with them
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September 2022 by Alaina C
Mark was very helpful and his good customer service really removed the stress surrounding the situation for me
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August 2022 by Craig Causer
Absolutely terrible staff. A lot of gossiping and complaining behind the counter and not willing to assist customers when the printer kiosks aren’t working properly and charge you and don’t print. After 1 hour attempting to copy 3 drawings I’m over charged with no refunds and left to dispute the charges with my credit card company.
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July 2022 by Parker Hale
Was greeted by name by Mark H. and was quickly helped with some packages that I needed to pick up. I have a lot of inventory shipped into this location and Mark has made a special box for my shipments. Would 110% recommend this store and Mark H!
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March 2022 by Kent Hockenberry
Greet. I dropped off a lot of big boxes and they took them no problem
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February 2022 by sealantro
Prices are high but you're paying for fast convenience so that's somewhat expected. Very friendly and helpful staff.
