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June 2023 by Jordan Brady
This branch has been one of the most helpful tools in meeting the timely demands of our customers. They have proven capable of helping me deliver on multi-million dollar HVAC install contracts without delay. Our service techs trust the Ferguson team to meet their needs of providing customers with replacement hvac parts and accessories. After 20 years in the local Knoxville industry, I’d call this my home vendor above all others.
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May 2023 by David Mc
These guys were amazing! Very helpful and patient. Excellent customer service, I can't recommend them enough. Thanks guys!
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March 2023 by Kevin Atkins
This place has all your HVAC needs.
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March 2023 by James Presley
Professional staff, with a sense of humor. Need more of that in customer service these days. Would highly recommend there services to others. Thanks for a great experience!
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March 2023 by Anthony Bingert
Very helpful and knowledgeable. Great parts selection.
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March 2021 by Greg Eastridge
Great customer service and quality parts.
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March 2021 by Justin Elliott
Great place to get all your hvac supplies.very professional staff .the warehouse crew is the best
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March 2021 by ALLEN CHUDLEY
Friendly.
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March 2021 by jacob sizemore
Best staffed hvac supplier in knoxville
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March 2021 by Mike O'Connor Sr.
Always very friendly and helpful.
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March 2021 by Tyler bryson
Brandon at the Knoxville HVAC supply store was very helpful and patient with me while shopping for my long tool/equipment list. Had 90% of everything I needed in store and the other 10% is being shipped to my door. Very helpful staff and quality merchandise. I'm glad I chose Ferguson to be my "go to" supply house for my business.
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March 2021 by Nick Weddington
Terrible customer service. Unfriendly staff refused to take a cash order without an account. Drove two minutes down to Johnstone Supply and made the purchase without issue.
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March 2021 by Brandon Schreiber
Would not replace a capacitor that had a 5 year manufacturer warranty that died in less than 2 years. Everyone in the chain from manufacturer down to Fergusun has given me the run around on why they won't replace it. They want me to go through the company that installed it.The company that installed it went out of business, so I'm not able to go through them. I'm more than capable of replacing it myself, I don't want to pay hundreds to have a different a/c company replace the $50 capacitor. Utterly ridiculous.It has a warranty & as a distributor, they're more than capable of simply sending it back & receiving a replacement. But unfortunately, unless you're a licensed member of the racket, they'll shut you out.
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March 2021 by John Ziegler
Super helpful.
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March 2021 by James Flammang
For semi truckers coming here - I parked on the street in front of the delivery dock. When coming to the property, take a left at the street before Texas Ave (Industrial Ave) and take that to the end of the road. Make a wide right turn and follow that until you get to Fitz Drive. Make another wide right turn and park wherever you feel comfortable.
