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September 2023 by Kitty H.
This rating has nothing to do with the branch but everything to do with the bank itself. I was sent a solicitation with a special invitation to open an account online, which I did. The process was very nice, until it wasn't. They debited my checking account from another institution for the initial funding, and then three days later, they had restricted my account for an unknown reason. When I called in I was told that they were requiring me to go into a branch with two forms of ID and my social security card. Their closest branch is 45 minutes away from me! When I requested alternatives they were unyielding. And now the only way to get my money back is to close the account and wait for a check in the mail. With today's technology...video, secure email, etc, and just plain good old fashion customer service, I'd say this bank falls seriously short of other financial institutions.
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March 2023 by Travis L.
No public rest rooms when your banking had to wait on a friend for over 30 to set up account and I'm a diabetic would not let me use rest room
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October 2022 by Mercy Kamikaze
A sorry facility with sorry workers that do not stand behind their customers and are not friendly and is a bank that that don't stand behind their own checks
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July 2022 by Jason Brockwell
A sorry facility with sorry workers that do not stand behind their customers and are not friendly and is a bank that that don't stand behind their own checks
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May 2022 by JakesAffordablePainting
Charged me $135 to cash a check drawn on their bank
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January 2022 by Emily Boring
This is the WORST LOAN process we have ever ever had. Never trust a loan from this company. Have attempted talking to people about our issues at no avail from the company and it’s just been a waste of time.
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January 2022 by David Holt
Has 1s 5s 20s and 50s at the ATM
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May 2021 by Anand T
Spacious inside and friendly staff.
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November 2020 by Kendra B
The company I work for uses this bank. I'm the cashier & I often need change. They give the worst looking bills I've ever seen. They probably shouldn't even be in circulation anymore. They've also been running low on coin change, so I end up having to go to my credit union to get any coin change I need. I would never recommend using this bank.
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February 2019 by JAYCE JAZZMINE JAYLA W
Please don't be black and walk in this branch asking to withdraw your money. They don't greet you they question you about your money. They greet everyone else though even offer them drinks and a seat. Worst branch ever. Fake smiles and all.
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December 2017 by Darlene Frogner
We had a check to cash. That was made out to this bank. Went Friday to cash it. They would not cash it. SomethingThat there wasn't enough money to cash it. Must be a very poor bank. The check was not mega bucks. I guess they have no clue. How to go that extra mile. Sad.
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May 2017 by James M Lawhorn
Very sad that their mortgage employee will only review and help home owners who have a current mortgage through 5/3 if it only benefits themselves, meaning getting paid. They need to re-evaluate who they have "helping" new and current customers.
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March 2016 by Max Rigsby
Great location, and not too awfully busy..
