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November 2023 by Alexandria Currier
Excellent and friendly service! Took care of all of my needs and prioritized the repair and maintenance in order to match my timeline! Would most definitely recommend to friends and family.
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November 2023 by Kathy Gray
These guys are the best! Jake was thorough and knowledgeable, letting me know what needed to be fixed and when, and provided excellent service. The woman who performed my oil change did a fantastic job! I couldn’t be more pleased.Service: Oil change
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November 2023 by Patrick Hackett
Took my wife’s truck in for an engine warning light on and running rough. A week later it was returned with an engine warning light on and running rough. It only cost me more than $4,700 to get my truck back in the same condition I took it to them. The explanation? They can’t figure out why my eight cylinder truck is running like a four cylinder and two cylinders aren’t firing. Huh? 8-2 =4. Must be that new math! Thanks for lightening my wallet and failing in the most monumental way!! Don’t waste your money and asked a second grader what 8 cylinders minus two cylinders equals.
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November 2023 by P P
love the service street auto repair shop! Friendly Knowledgeable and Professional employees. great technicians that offer reliable repairs and wonderful discounts. my 2003 taurus has never run better. yes they can repair a twenty year old car!! thanks so much!!Services: Auto exhaust system repair
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November 2023 by Joseph Carter
Service Street Auto Repair did an EXCELLENT, PERFECT repair on my car!!!! My AC was spraying transmission fluid all over the bottom of engine! Greg told me that they would have to clean the engine and put an AC kit on my car and do other, related repairs. I left it with them late one day and got the perfect car back the NEXT DAY!!! I've checked the car repeatedly and NOT A DROP ON THE DRIVEWAY!!! THANK YOU, SERVICE STREET AUTO REPAIR!!!;Service: Transmission
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November 2023 by Deirdre Oliver
They were very informative and patient when explaining about the car. They also gave me options on how to pay for my vehicle, and also the extra help to do so. They were very professional and courteous to me.
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October 2023 by Sandra G.
We have used this business since they opened their original 1-2 bay garage at this location more than 20 years ago. They have been honest, thorough, and very professional!
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September 2023 by Richard Castleberry
This is the second time I've used these guys. Quality work, really nice guys. They always leave my car clean and communicate well.
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September 2023 by Kitty McCracken
The staff was extraordinarily helpful. They analyzed the problem and suggested reasonable repairs. Quickly repaired the vehicle and offered additional services the car needs. Pleasure to deal with this companyService: Vehicle Inspection
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September 2023 by Silvana de Faria
Very friendly customer orient d staff. Mechanics were careful with my car unlike the mechanics in Cedar Bluff location, who leave footprints and grease smudges on my drivers side, and left a scratch on my door. I just didn’t expect to find my windshield washer tank empty after I specifically asked if they were replenishing all fluidsService: Tires
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September 2023 by Dan Flores
A couple of weeks ago, we had to tow a Jeep stored right behind Service Street Auto Repair back to Texas. I don't remember the person's name, but someone came over to see if he could jump the battery. However, after sitting there for over a year, the battery was useless. This meant we had to push the Jeep onto the car trailer. Whoever that person was, I could not have done it without his help. He stayed and helped push that car with me when he absolutely did not have to (and probably broke some sort of policy in doing so!). If the service at Service Street Auto Repair is half of what I experienced, I cannot rate this place high enough!! Give them your business.
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August 2023 by Mary Dale
I made an appointment to bring the car in after they pointed a few things wrong on an earlier visit. I got a second, more thorough opinion, but higher quote, from another repair shop. We decided to stick with Service Street because we only wanted to do part of the repair at this time, and Service Street had helped us in the past. We dropped off the car at 9:45 am on the day of our appointment and asked S.S. to call us about the other repairs that the other shop mentioned to see if we should in fact tackle those at the same time. Crickets. No call. Around 3:30 pm I called to check on status of repair. Car had not yet been pulled into the work bay. They said they’d call me later in the day if it looked like they couldn’t finish it by COB at 7 pm. Crickets. No call. At 6:30, I called again. They put me on hold. While on hold, I drove to the shop, got out and walked into the storefront with my hold music still playing after 20 mins. The one man at the desk, Adam?, had the phone to his ear in silence, with no one else in the shop. He then lied and said he was trying to call me back, but that my voicemail hadn’t been set up. My car had not moved even an inch from where I parked it at 9:45 am. They had not even looked at it. He said they lost control of the day. He couldn’t tell us why other cars that came in after mine were repaired first. Then he couldn’t find our car key and my husband had to help him find it in the back shop. I AM NEVER GOING BACK THERE. Firestone warned me that Service Street had a bad reputation, but I had been willing to give them the benefit of the doubt since I’d had a previous good experience with them. NO MORE.Services: General repairs & maintenance
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July 2023 by Mark Norstedt
My daughter had a flat tire on the road. They worked us in and got her in on her way. Awesome job. Great customer service.Service: Tires
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July 2023 by Keith Lay
Absolutely pleased with both the work completed and the technicians that serviced my vehicles. Kind, courteous and honest with me. They are to be applauded.
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July 2023 by Kristine Rees
We are from out of town, our car was overheating and having problems accelerating. They were open on a Saturday got us right in and took care of the issue within an hour. A very helpful, kind group of people, I highly recommend this shop ! They are a blessing !