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March 2024 by Brad Rector
Rodney Reeves made my banking experience great from start to finish. To say my expectations were exceeded is an understatement. Rod has exceptional communication skills and handled all areas of the process with urgency. Rod made what could have been a very overwhelming process quite pleasant. I will recommend Rod to others in the future.
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October 2023 by Brian Stevens
Rod Reeves was amazing to work with when buying our house. He was professional, quick and precise. Any time we had questions about documentation, he knew all the answers. When we messaged him, he'd sometimes reply back in minutes! Huge thank you to Rod.
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May 2023 by Isaiah Thurman
Helpful staff...
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July 2021 by Adriana Montez
Poor customer service with an attitude from Robin, she specifically said “I do not have the man of power nor time of day to help with my request”. I then called a different branch and Chelsea obviously made time for both because she was very generous and eager to help with what I needed thank you again Chelsea!!
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October 2020 by Ray Hill
Manager verified if available funds for withdrawal, after put me on hold for very long time...another person came on the ph to tell me manager is doing some checking about my request (after initial wait she said they have that amount available). Total of 17min and we spoke maybe 2 minutes, rest was on hold.This is after told her there is a lawsuit for other issues.Good luck dealing with this "bank"
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September 2020 by Kathleen O'Rourke
Hello. I am Laura Cunningham's grand daughter, First Horizon Bank bought our little island bank in the Florida Keys. After 20 years of banking with TIB Bank, First Horizon verbally took my vital information for a car loan over the phone. I told Becky my credit score; I had to go unlock my ratings and call back. First Horizon pulled my credit report: 741/645/735 then verbally denied a car loan. What absolute cruelty to their clients. Zero Stars!
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September 2018 by Elias Ladd
Amazing place to Bank ðŸ¦
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February 2017 by Joe Miller
Don't go here dad passes away and they won't let we get in the safe deposit box!! I got into a yelling match with the manger there a joke
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December 2016 by Justin Fee
This bank was good to me in the past, however I do not frequent there as much these days. I do believe they are still a good bank for Knoxvillians.
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April 2016 by Kishawn Boyd
I love
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February 2016 by scott j
Love the tellers here. Great people.
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March 2012 by A Google User
Full of criminals, you may need mace as a deterrent to your attackers
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February 2011 by Daniel Lefevre
You have to go visit the Chick-fil-A in the same building; they are the best!