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September 2023 by Lori Walker
The staff in the pharmacy is so helpful and caring.
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February 2023 by paul massey
Top of the line staff!!! Very eager to help answer any questions and as always goes above and beyond.
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March 2020 by Lisa Ray
The Team at Food city is doing a great during this crisis restocking there stores
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February 2020 by John R.
I hate giving bad reviews. We just moved to town. This food city is our closest grocery store. First time we went, no issues. Kind of weird that I had to put my food basket on the dirty floor next to the cashier, but next time I just remember to get a cart instead. Second time, two days ago, I buy my groceries, primarily ingredients for tacos that night, and coffee. . That evening we start making tacos and realize I didn't come home with the taco seasoning. I'll call tomorrow. The next morning, yesterday, I realize I don't have the coffee I purchased. So the bag with two cans of coffee and four taco seasonings is missing. I call. Somehow I get bounced around between four different people having to explain the story over each time to each person. The fourth person says it was turned in and waiting for me. So I go to customer service to find that the bag is no longer there and was reshelved. I ask if I can go grab the four taco seasoning and two cans of coffee. The store manager says no, and that they need to do some investigating and it might take a week. All I want is my coffee and my taco seasoning, that I was just told they had for me at customer service. I don't want to wait a week. But they said there's nothing else they can do. Food city, that's just silly. You just lost a customer over two cans of coffee and some taco seasoning. You might want to change your policy and give your managers just a little bit of autonomy. This is a stupid review over a stupid incident and I feel stupid having to tell the stupid story. But if this stupid story keeps somebody from making a stupid purchase at a stupid Food City, then the stupid review was worth it.
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January 2020 by Elmer Carver
I love shopping at Costco. I many times take a friend from work to lunch there. We eat a great lunch for around 5 bucks and just look around at all they have. My daughter called last night and asked me to take her shopping there today. I'm sure she will be a new member soon.
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July 2019 by Nighthawk Investigations
Living the dream tour
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March 2019 by Jonathan R.
For whatever reason this year, Kingcake was not in high supply for Mardi Gras, so I called ahead the day before to ask if one could be made special order. After being hung up on by the very rude bakery staff who asked me to hold for a moment, I was able to get an answer that they had four Kingcakes in stock and asked if they'd hold one. I arrive within thirty minutes to get the cake and stood at the bakery counter for about five minutes patiently, finally someone comes over l, seemingly to help, and they walk right past and apologize and let me know they're clocking out when I ask for their help to get the Kingcake that was being held. I just grabbed one of the three in circulation on the floor. This was the worst cake I've had in my life, not to mention it was not a Kingcake. It was glorified monkey bread with nasty icing on it. Honestly, I'm going to just skip the bakery at this chain going forward. I'd also save yourself some time and not bother calling ahead. The receptionist that routed the call was pleasant, however.
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February 2019 by Gerry Fishbeck
Great Floral Dept. Made a custom Bouquet for Valentine's day.
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February 2019 by C R
Every time I visit this pharmacy, it's a pleasant experience. The staff is friendly and helpful, and the wait is usually less than expected. They move quickly! Thoughtful pharmacist applied a discount code to my prescription without my request, but checked with me to make sure it was okay before switching discount cards. Thanks! Will be using this pharmacy from now on. (Hint: they don't have the best view of the Drop-off window, so if there's no line, go to the more visible Pickup window)
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May 2018 by Brandon P.
One of the better food cities in the area. There's nothing too special here for the people and customers always average, never had any issues and love getting on my way. They have exclusive deals on the Big Kahuna Wing Festival to always remember that. You can get grocery delivery here so definitely take that as an option to. Food City is the new Big Dog in town taking over Chattanooga Tennessee as well as Knoxville. Shop until you drop here For sure.
