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November 2023 by D D.
i have a life time alignment policy that i paid for....now they will not honor it....keep away from them...i would not trust their warranties or anything else
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November 2023 by Bryan Bowen
I recently had an unexpected tire mishap when I hit not one, but two nails while doing my laundry. Luckily, I found this exceptional tire shop that went above and beyond to turn a frustrating situation into a positive experience.From the moment I arrived, the staff was incredibly friendly and accommodating. They swiftly assessed the damage and offered me a great deal on a brand new set of tires for my vehicle. The efficiency of their service was truly impressive.What stood out the most was their dedication to customer satisfaction. They replaced all four tires, conducted a precise alignment, and had me back on the road in no time, ensuring my laundry didn't get cold. Their commitment to speedy service without compromising on quality is highly commendable.I couldn't appreciate this tire shop more for their outstanding service and the peace of mind they provided during a stressful situation. If you're looking for a tire shop that goes the extra mile, I wholeheartedly recommend them. Thank you for the amazing experience!
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November 2023 by William Roylance
ABSOLUTELY FANTASTIC job getting my 225/60R16 Tire replaced with a new one on my rim today Iam very pleased with the customer service and quick in and out time. I will be back to do the other 3 tires ABSOLUTELY pleased and appreciate yall for making quick time for me this evening right before 6pm
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October 2023 by Roddy Schenk
I am a Student here at UT and I was having issues while trying to fill a few of my tires. Howard helped me fix my problem at absolutely no cost! Was in and out in under ten minutes. Thanks man!
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September 2023 by lia amalia
The people working here are the nicest bunch of men ever. I have my tire pressure decreasing so slowly that it's hard to find where the hole is and they were able to find it in less than 15 minutes. They didn't try to upsell me or scare me into buying new tire. Thank you so much!!
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August 2023 by Tony Schnad
Great experience! Had a few issues that I wanted looked at, Howard and his team were great and looked over everything.Able to get the car fixed back up and on my way in no time. They have my tire business going forward.
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August 2023 by Keoniy Ramirez
Awesome fast quick service! Very friendly as well . Passing through Tennessee our tire was losing air so we took it to them and they checked it out and got us back on the road fast ! Thank you very much
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August 2023 by Peyton Warner
Had a nail in my tire: they were quick, affordable, very knowledgeable, and had my tire fixed and me out of there in around 30 minutes. Friendly and helpful staff. 10/10
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July 2023 by Mike R.
Took my F350 in for a simple ball joint. Was quoted 1.5 hours. After sitting for 2 hours I asked what was going on. Said they couldn't fix it and were putting it back together. I said stop let me tell you how to do the repair. I explained and within 45min they were done. I asked the store manager for a discount since I had to tell them how to do the job and was sitting 3 hours for a 1.5 hour job. He said they couldn't do that since it took them 2 hours to do it. I asked why they had time to stand around and not do the work and charge me with it. You can see in the picture my truck with the store manager, a salesman, the tech and a regional manager. Worst work I have ever had done.
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July 2023 by Elisa Simmons
Howard helped us with the warranty on a tire purchased in another town and did ALL the legwork for us to get us in and out very quick. VERY pleased!!
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June 2023 by Tina cutwright
I had a 7:30 appointment for breaks, The man Howard didn't unlock the doors till 7:36 & the whole time he sitting at the counter. When he did unlock the doors for me to come in. He was already in a nasty mood. No one wants to deal with first thing in the morning is a nasty attitude. He was very short, demanding and just flat out rude. It's like he don't want to be at work. Returned and told me my car needs a whole lot of other work. I said how much for my breaks and Howard says $500 . I politely got my car and left.This is not the first bad experience with this location I have had. Every time I go in there they think women are d**** But when my brother sends me down there they give him a reasonable price. So women please be very careful with these people. They are not right. Use caution.
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June 2023 by Zachary Wright
Fast and good service! Went in for a new tire and was helped by Howard who was knowledgeable and had me out the door with a new tire put on in under 30 minutes!
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May 2023 by Milton Wender
Walked in at approximately 3:25pm, EST, for 2 tires, and alignment. Was expecting 1.5 hours. Done, by 4:05. Just Wow! Howard was awesome! I'll be back.
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May 2023 by Tom
I needed to get my skid plate off for my 4Runner, and there was a bolt that had a stripped head, and wouldn't come out. The team at Free Service Tire got the bolt out in 30 minutes, and it was extremely stubborn. I would highly recommend them for any service you need, big or small.
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April 2023 by Nick Adams
Solid team working at this location. Seem like a bunch of gear heads who actually know vehicles and not just what a manual says. They worked with me and my weird schedule and got my truck squared away with new tires. Will definitely be returning for any future work I need done.
