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October 2023 by Anna Murray
After a pretty disappointing experience at the Elliot’s in Farragut I googled and found French’s. I walked into the shop and the worker there Frank greeted me immediately and asked what I was looking for. I started with my shoe size because I have a larger size than what Elliot’s carried and he immediately told me not to worry and that they had my size. He proceeded to find me a whole stack of shoes in my size for me to try on as well as continue to grab other options for my while I tried the initial stack. Shoe shopping is something that has always been awful for me, but I ended up finding the perfect pair of boots thanks to Frank.
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October 2023 by Charles Davis
Manager “FRANK” is the most unpleasant person to be around I never wanna shop here again. And the way he talks to his employees is disgusting. Highly do not recommend asking him for help.
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October 2023 by Elizabeth Ethridge
I had a wonderful experience at French’s with Frank who was extremely helpful and knowledgeable! I’ll be back
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June 2023 by Brian Tuffs
I actually got a pair of boots that fit. I'm a 12.5/13 in tennis shoes, but I didn't realize that there was an art to getting/fitting into boots. My other boots are too big, therefore uncomfortable. The staff did a great job finding me the right boots that fit me, not the most expensive they could get me to buy. If I lived anywhere near Knoxville, I'd be back!
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April 2023 by Mag Macur
Great customer service and nice selection. Even sizes were not available they offered to ship us for free from the warehouse. Still waiting. Will update is will not come.
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March 2023 by Bryan Stokes
Great selection. Very outgoing and helpful associates.
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December 2022 by keeble Keeble
Great customer service. Always willing to help you even if they are busy. And willing to wrap presents. The young lady in there. Very professional, very organized and the young lady that was working 12 -6-22 you are amazing thank you for all the help.
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December 2022 by Allen W
The place had a great selection and fair pricing. Similar or better then any shoe store you would go to. Average or better customer service
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December 2022 by Mike Clemmons
Nice people, good selection. Inflation on all items just hurts retail so much. Bought several pairs and will return.
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September 2022 by John S.
Was looking for a place to buy some HeyDudes so I stopped by while I was in Turkey Creek. This store has an ENORMOUS selection and the employee (Rowan) was very knowledgeable and provided excellent customer service. I highly recommend this place and will be visiting again soon!!
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June 2022 by Matthew Blake Gibson
Absolutely wonderful experience! I needed a pair of comfortable boots for work that wouldn't break the bank, and man was I in luck! The staff was wonderful and I left with a pair of boots for under $100 that fit my feet perfectly! I will absolutely be going back!
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June 2022 by John Miller
Very much like this place, very friendly atmosphere,and they always have the boots I'm looking for, work or dress boots,and shoes,
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March 2022 by Hunter Carter
Went in too browse and buy a pair of boots and was greeted by 2 really professional and friendly people, Rowan and Nichole! They were both super helpful, Miss Rowan especially! Will defiantly be taking my business there for future purchases as well as recommending any and everyone!
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March 2022 by Bernard Bradley
Great customer service and they went above and beyond to make sure our family was taken care of. Look forward coming back and continuing to purchase work boots with French's Shoes & Boots.
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January 2022 by Larry Saffles
I visited your store today. I won't be back. No acknowledgement from any of the three staff members of my presence. They were engaged in party type conversation. One lady sat on the counter the 20 minutes that I was in the store. If i'd been someone representing the owners, three employees would have been sent home. Yours is not the only store selling Outback coats.
