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May 2022 by Tiffany Mitchell
The workers are courteous. The amount of time taken to complete a deposit transaction has decreased tremendously over the past 2 years. I would recommend others to bank at this location.
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June 2021 by Rumor Reese
They will literally charge you a fee for EVERYTHING you do. Withdrawal money from an otherwise NO FEE ATM, FSNB will charge you $2. Wanna check your balance at an ATM? That’s $1.. online banking $10/monthly... their live chat reps are unprofessional little kids who will lock your account if you complain NICELY. Want it unlocked? $6.00..
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February 2021 by Mia Mack
Sad bank to deal with I would not recommend this bank to anyone!!!!!! Poor service and communication with people rude employee if this was the only bank in the world I would put my money in a damm box!!!!!
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January 2021 by Karen Lawson
Excellent customer service. Everyone is AMAZING!!!!!
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January 2021 by RR Ghost
They will literally charge you a fee for EVERYTHING you do. Withdrawal money from an otherwise NO FEE ATM, FSNB will charge you $2. Wanna check your balance at an ATM? That’s $1.. online banking $10/monthly... their live chat reps are unprofessional little kids who will lock your account if you complain NICELY. Want it unlocked? $6.00..
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July 2020 by Rumor Reece
They will literally charge you a fee for EVERYTHING you do. Withdrawal money from an otherwise NO FEE ATM, FSNB will charge you $2. Wanna check your balance at an ATM? That’s $1.. online banking $10/monthly... their live chat reps are unprofessional little kids who will lock your account if you complain NICELY. Want it unlocked? $6.00..
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February 2020 by kenneth malloy
Very unprofessional crew management and all.
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September 2019 by Michael Reagan
I work 8a-6p daily at a veterinarians office that doesn’t offer direct deposit and was tired of rushing on my lunch break to cash my check at my bank. I was referred to FSNB by a coworker who had found herself in the same situation. I went to the FSNB walker springs branch 30 minutes before they closed and asked to open and account. Coy (the guy who helped setup my account) was phenomenal! I kept apologizing for coming in so late but he was very understanding, and took the time to explain all of my options, and benefits of being a member. There was another guy there helping too, I didn’t catch his name but he was fantastic to work with too! Happy I decided to open an account with them.
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January 2019 by Joshua Soller
A bunch of unprofessional clowns running this location. Always to busy goofing off to help anyone. It's a hassle getting assistance every time I'm there and this last time they never gave my drivers license back after I made my deposit. They didn't even have the decency to call me after I left to let me know. I had to find out 2 days later when I discovered I didn't have it anymore. Thanks for making me drive back 2 hours to fix your mistake. This will be the last time. I'm honestly embarrassed to call this my bank. I will be closing my account Monday when FSNB reopens.
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May 2018 by Official Arieane
Smallest bank I've EVER seen! Only saw after hours therefore I can't judge the service. This location doesn't have a night drop from what I could see.
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March 2018 by Jay Gregory
A bank is a bank, tellers are friendly and your able to get a bank card on the spot....downfall don't ever need or have a problem using your debit card or have a question about ANYTHING on Sunday because you will have to wait till Monday to speak with anyone...of course you can call the automated system provided you have your acct number handy....was out of town and forgot what pin number I chose for my card and the zip code that I provided the bank did not work so kind of had me stuck not being able to withdraw funds from my account..
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December 2016 by Tamara Compton
Great bank and customer service