West Town Mall is a recently updated indoor mall conveniently located off exit 380 on I-40 and is considered the premier shopping destination in East Tennessee. It boasts more than 150 stores, over 40 of which are exclusive to the Knoxville area. The mall is anchored by Dillard's, Belk, Dick's House of Sport, and JC Penney, and offers best of brand retailers and eateries like Apple, The Cheesecake Factory, Loco Burro, Cinebarre, Altar'd State, H&M, Vera Bradley, Sephora, Pottery Barn, and Williams-Sonoma. It is a great place for anyone wanting to shop or with some free time while in Knoxville. The mall offers outstanding guest amenities and services, including TVs in the Dining Pavilion, free device charging areas, free WiFi, and a new state-of-the-art play area. There are plenty of cushiony seats to rest on, and massage chairs are available. The mall is well-maintained and clean overall, with a bar from a local brewery in the food court area. It provides a well-rounded experience with a variety of retail stores, dining options, and entertainment facilities like an AMC theater, making it a popular spot for both locals and tourists. It is designed to be accessible and convenient for all visitors, creating a pleasant and welcoming environment for a family outing, shopping spree, or meal.
Travel all the way from middle TN to shop at West Town Mall
July 2025
We have been going to this mall for years. Our favorite in this location. Lots of shopping at great stores. Food is great there too. We love this mall!
July 2025
This place is great for anyone wanting to shop or that has some free time while in Knoxville.
The West Town Mall has a lot of shops, restaurants inside which are great for anyone! I recommend going here anytime you’re in Knoxville!
