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February 2024 by Jon P.
I usually order supplements on Amazon but they wanted 6 days to deliver and I needed the item for feeling better so I paid double the price and $22.00 overnight shipping. Unfortunately GNC took my money and never shipped, they didn't even send me a tracking number. I got an apology and an email saying they were refunding $19.99. I will never use them again. They better refund my full amount or I will be back on yelp often. Stay away from GNC.
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September 2023 by Victor edington
I have been very pleased anytime I go in the store. Joe has helped me with sale items, and products that have shown me results. I am very pleased with his help. Thanks.
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August 2022 by Ben Steuer
I'm usually not a huge fan of GNC due to the astronomical price points but normally I still have good interactions with the employees. The store manager was working when I visited and it was a very disappointing trip. He glorified GNC products and bashed on the supplements I was taking. When I was checking out I recommended he look into carrying a certain product that is sold on Amazon and lots of other nutrition shops. The product doesn't contain any products that GNC doesn't sell anyways but he went on a rant about how his store wouldn't support it. Personally I will not be returning and do not recommended this GNC location. It's 2022, just shop online.
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June 2021 by Phyllis Guggisberg
Every trip I make to GNC on Chapman Hwy I have been lucky to have Joseph working. He is extremely helpful, professional and always provides great Customer Service. Thank you Joseph.
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April 2021 by Steve
Wonderful customer service. A big thanks to the manager.
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April 2021 by Steven Cornett
Wonderful customer service. A big thanks to the manager.
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March 2021 by Robert Hughes
Michael was exceptional. Very knowledgeable about the products sold in store and found the best deals to save me a lot of money on my purchase. Highly recommend the South Knoxville GNC.
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October 2020 by Dax
Great service. The customer service under Micheal is excellent.
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August 2020 by Hayden Porter
Great service. The customer service under Micheal is excellent.
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January 2020 by Sonja Lauderdale
Staff is always helpful
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September 2019 by Douglas Clark
Item I was looking for was in stock and staff were very helpful
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August 2019 by Sammy C
Over priced
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March 2019 by Papa Bear
Never had bad service. The guys here actually like their jobs.
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February 2019 by Dennis Smith
Really disappointed, I visited this location to purchase some Vitamins. The store manager talked me into taking their buy 3 get 1 free special. He had only 2 in stock. And I was told that the warehouse would ship me out the 2. Three days later I received an email stating that they were not in stock and I should call them to get my refund. I called and of course the free bottle was in the warehouse shipment. So I was tricked to buying the larger size and then upsold to paying for 3 to get 1 free. I am now stuck with paying full price for 2 bottles. The management has no sympathy and refuses to give me a discount on the second bottle.
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January 2019 by Steph Cooper
Love it
