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February 2024 by Drew
Still an awesome spot for miscellaneous accessories or fine instruments. Nice quality selection of acoustic guitars, friendly sales staff, and generally knowledgeable and genuine folks!
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February 2024 by Tina K.
Made a purchase at Christmas time. The were very busy and we were there almost an hour trying to get some help. Finally just asked another customer his opinion so we could get out of there.
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February 2024 by Tim Bayne
Just walked in and looked around... nice place, friendly staff.
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December 2023 by Eddie M.
the guys there was very cool letting me trade my guitar and going through the whole proccess during close to closing hours.
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December 2023 by Ian McClure
I placed a simple online order for one book. I get an email stating I need to call in the complete verification in order to release the item for shipping. Erik Cisneros From Guitar Center answers and literally demanded a bank statement to prove this wasn’t a fraudulent charge. They suspected fraud because I used my husbands debit card, which is a joint account we share, and the shipping address had my name on it instead of my husbands. The other option was to call my bank and get some verification merchant code? Complete waste of time and very frustrating. I will not be shopping here ever again.
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December 2023 by Derek Walker
In this store, there is no customer service. The atmosphere seems to be "we are here to be praised by the customer, bow down to us". Nope, I will not shop here. I went in, and walked around the drum area for about 30 minutes, and never was approached by a salesperson, so, I left with a negative impression. It seems to me that they don't need MY business. So, they won't get it.
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December 2023 by Carol Collett
Was prepared to spend $300 on a gift but could not get and of the three employees at the register to look away from the computer discussing their lunch schedules long enough to help me. Walked out.
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December 2023 by Ashley H.
I was disappointed when I arrived at the store- I stood by the front check out to pick up my order and the group of male employees ignored me for a long time and I had to interrupt their argument to ask for my order.
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November 2023 by Patrick Rosenbalm
You're pretty much on your own here. If you're looking for keyboards, you're not going to find anything high end unless it's used. Low end digital pianos they have. Pro gear, not so much.They did look to have plenty of other gear on hand in the sound reinforcement area, but nothing mid or high end. The selection of guitars looked good, of course with a few high end selections. A good selection of stomp box effects. I mainly went by to get some patch cables. They had a decent selection, but in very limited quantity for most commonly used ones.
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November 2023 by Janet Maze
Matt and Joe are awesome!!!!!! Worked to get me into the Gretsch i wanted recently. Have helped me get a Dean and a Bc Rich as well. Friendly, courteous and accommodating as can be. I strongly suggest that you give them and the whole store a chance to help you. You won't regret it. Thanks guys!!!!!!
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October 2023 by Anthony Yuill
This Guitar Center is filled with all kinds of new and used musical instruments in prices and quality running the whole gamut! I try to play things similar to what I'm looking for just to see the difference and solidify my decision.Shout out to Mitch!Thanks for the Alvarez parlor!!!
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September 2023 by Tracy W.
I will never go back to Guitar Center. I took my classical guitar in to have new strings put on it. They put the cheapest strings on it that they could possibly have chosen, and then I noticed that there was a new nut on it... a plastic one! They obviously broke the original bone nut and didn't tell me. I took it to Parris Guitar Repair today to have this corrected. Thank goodness there was no permanent damage done. If you have an instrument you care about, don't take it to Guitar Center.
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September 2023 by Paula England
We LOVE TAKING OUR GRANDSON (6yrs) for his music lesson... he is learning so much!!!!! CALL AND ASK FOR JOE YOU WILL NOT BE DISAPPOINTED... HE'S A GREAT INSTRUCTOR. *****
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September 2023 by stayathome 2020
Tried out acoustic guitars. Looking for a fuller and less metallic sound than current guitars we have. Had nice (long ponytail, of course) sales-guy unlock the expensive guitars on top. Martin, Taylor, Alvarez…. Play action not all the same. Sound quality was hard to hear with so many others playing guitars. Management needs to consider a door to close off that little room for higher end $ acoustic guitars.
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July 2023 by Lucas Sams
I was clearly looking for something 3 feet in front of two staff members. They ignored me. After about 10 minutes I turned around and said “hey I have a quick question can I get someone to help me:” The guys says “probably Greg I’m doing something” and then just walks away. I stood there another 5 minutes and just left. You’re not even acknowledged anymore when you walk in this place, and they’re just plain rude. Just unbelievably bad. Go anywhere else. It’ll be cheaper too.