Harper Volkswagen is a full-service dealership in Knoxville offering a premium selection of cars, SUVs, and hatchbacks. Customers report great experiences, describing the employees as very polite and amazing. The service department is efficient, handling recall work and walk-in appointments like battery issues in a decent amount of time, often providing helpful video updates of their findings. The dealership is also recommended for new car purchases, with a team praised for its amazing teamwork and for providing a fantastic outcome, even helping customers find specific models like the Golf R at a fair price after a long search. The process can be smooth, with deals completed online and exceptional service such as airport pickup. Families appreciate amenities like the kids' room. Customers express high confidence in their work and many state they will definitely return, calling it their best car-buying experience.
