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October 2023 by Ryan Roberts
Harvey’s is hands down the best gun shop around. They always go out of their way to ensure they help you in any way possible. I’ve been buying from them for years and will continue to! I recommend this place to everyone I know who wants to save while also getting phenomenal customer service!
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September 2023 by Janice White
First time ever there today..... only negative thing is they make u wait even if they don't have a customer in line......but I gave 5 stars because they were friendly and had me laughing and offer was more than I needed
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September 2023 by CJ Wrikat
Not impressed. Walk in with my SO and not one employee greeted us. Not until we asked a question did anyone say one word. We said thank you and still no response. Not a great first impression ?
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August 2023 by David Aytes
Bad no used guns no service at all . Like to never found this place. Will never go back.
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June 2023 by R J
Poor customer service period. My wife tried to buy an item on the hot sheet 2 days in a row only to be told that the background system was down. Both times she called before she came to the store and was under the impression that the systems were good. An employee told her to come in at a later date and they would honor the hot sheet price. When she returned at a later date they would not honor the price. I have purchased items here before. After this experience I will take my business elsewhere.
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May 2023 by Ted Smyers
If y’all don’t take care of your customers, then your customers won’t take care of your business!It’s quite simple in the world of business management & economics:It’s better to gain a “Customer than, just to make another sale”Today you lost, another customer!I definitely won’t ever be back at Harvey’s ??
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April 2023 by Sam M
Put an item on layaway and ended up on hard times for a few months. Also had plenty of other things to worry about besides dealing with a layaway payment.I explained the situation to their staff and there was zero real empathy. I understand the policy and I should have called, but they have lost a customer as a result of this.
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April 2023 by Sam M.
Put an item on layaway and ended up on hard times for a few months. Also had plenty of other things to worry about besides dealing with a layaway payment. I explained the situation to their staff and there was zero real empathy. I understand the policy and I should have called, but they have lost a customer as a result of this.
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January 2023 by Phillip Gaul
They base their offers off years old values. They will low ball you and not feel bad.
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January 2023 by Dean Osborn
Took these people 7 days to ship an item. I can understand a couple days maybe, but when someone has paid for a purchase and paid for the shipping 7 days is ridiculous. And I don't mean 7 days and I had the item, I mean 7 days before it ever left the store. Unacceptable!!!
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January 2023 by Ed Holder
I have purchased several items from Harveys and have always been treated well with a friendly staff.
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December 2022 by Bobby Shelton
Have bought 11 firearms from them.Awesome store,great crew, knowledgeable staff.
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December 2022 by Erica Prentice
Low ballers. Not sure whats happened but they were buying for decent prices.Ill be going elsewhere. They’ve lost good employees and replaced them with young punk kids they are just trying to make a name for themselves. Im pretty insulted.
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December 2022 by Trudy Honest
Rip offs, low ballers, used to be and awesome store now they basically know u need money and don’t give you u a fair price. I used to recommend this place!
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December 2022 by Hunter Ward
I've been dealing with harveys for about a year now its the best shop in east TN so much that i drive from the tri cities to go here recomend to anyone and everyone