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July 2023 by Mustafa Albadri
Good experience. quality work and better prices than other stores. I would come back if I need their help again.
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July 2023 by Brooks Herring
Richard was terrific to work with! My dad has a cracked windshield en route to Knoxville and Richard quickly worked up a detailed estimate ($300 less than other local companies) and fit us in within a few days. The workmanship was superb and my father left relieved and delighted. A++
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July 2023 by Josh Meadows
Great and prompt service. I use theme on all my fleet trucks and they are professional, with fair prices and always on time. Any delays and they are prompt to inform the customer. Thanks guys!! -Lawn Butler
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July 2023 by John Herring
I was traveling from San Antonio and picked up a rock that cracked my windshield. Randy was able to work me in before I left town. The work was performed perfectly. The price was also very low and reasonable in comparison to other places in town.
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June 2023 by karen doerger
Wonderful service oriented company! Very helpful. High-quality windshield. Highly recommend them!
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May 2023 by Dona Bradley
So we bought a brand new car and on the short drive home a bird that we’re choosing to refer to as a flying ostrich flew out in front of us and completely caved in our windshield. After calling every glass shop in Knoxville, we stumbled across these guys who were so nice and also happened to have the best prices. They did a phenomenal job on our windshield and they did an even better job at making a horrific situation significantly easier. They got us in extremely fast and even worked with us on our work schedules. I can’t recommend them enough. They’re absolute life savers ❤️
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May 2023 by Plato Plumber
When I was driving back from United States to Canada, my sunroof glass got shattered on the way and I stop by these nice people which I didn’t even know. As no where had this kind of glass, when they saw I have open roof they wrap my sunroof for free with special materials and I got home with no issue. Definitely recommend them as this kind of people is very rare to find. Thank you guys
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March 2023 by Chris Brinkmann
My truck sunroof had a minor glass crack, almost like a rock chip on a windshield. They fixed the glass but broke the tracks. The track pieces were found in the track on site with employee present and by the employee. He blamed it on old age, 4 year old truck. The break happened where they removed the screws on the track and then replaced them. Very clear. All he said was they were old and this is normal, go see a ford dealer.AVOID AT ALL COSTS.Service: Sunroof glass replacement
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January 2023 by Linda Maynard
Someone vandalized my car and Richard got me in for repair within 1 day. Superb customer service and impeccable staff! Highly recommend. Thanks Richard.
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December 2022 by John Pinckard
The best glass guys in East Tennessee would recommend them to anyone
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December 2022 by Chuck Sharrow
I went there because I thought I needed service on my rear window of my automobile but it turns out that I needed a tinting service and not a glass service and the gentleman who waited on me was very gracious and sent me to a very good service that was able to fix my window tint so I was very satisfied with my interaction with the owner or this person would highly recommend this place for glass work
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July 2022 by Paul Blizniuk
Had my windshield replaced after a mishap on the pellissippi. Richard was very helpful, got me ready to go within a matter of days, despite front windshield being hard to find for my vehicle. Went above and beyond to accommodate me. Thank you and God bless?Service: Auto windshield replacement
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June 2022 by Tony Rader
2nd time using them for our heavy equipment glass. Reliable. Punctual. Best prices, hands down. Will definitely use them again. Highly recommend.
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June 2022 by Kevin White
Fantastic customer service, excellent quality work and great price! They got me in when I was in a pinch after some tough luck. It’s very obvious why Hatchett Glass has been in business over 20 years! The customer and their satisfaction is clearly their number 1 priority! 10/10 recommend!Services: Auto windshield replacement
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June 2022 by danielle oakes
I work in the auto repair shop business, but we do not do windows, so when I had a personal friend of mine ask for some help finding a place that could repair her back window a couple of weeks ago, I went on the hunt for her. When I called Hatchett, they were not only incredibly friendly towards me, they were able to get my friend in within the day. Their pricing was very fair and their customer service was top notch. I'm always looking for businesses to recommend to my customers for services we don't do, and I have finally found a local glass company I trust personally and on a professional level. I look forward to passing along your phone number for any future glass needs. Thank you for helping to keep the industry a welcoming place for everyone.Service: Auto rear window replacement
