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March 2024 by Prechia Wayland
Love having Hibbetts close to us Associates are always so helpful and merchandise in stock
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March 2024 by amy Todd
Sales person was wonderful and very helpful!
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December 2023 by Kelly Pittman
We spent way too much time shopping at the mall in West knoxville finding nothing. Came to HALLS Hibbetts and found exactly what we needed and Dewayne and Keaton were extremely helpful in the ordering process. Ensuring our items will be here before Christmas. Thanks so much to those to young men for being so helpful.
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December 2023 by Dee Crumm
Very quick to secure delivery
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May 2023 by Jeanette Rogers
The staff at the Halls Hibbett store are SUPER!!!! Great customer service, kind, knowledgeable, and attentive. Thank you guys for all your help.
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October 2022 by Jennifer Dickerman
I bought a very expensive (over $100) pair of sneakers here a couple of months ago. After wearing them a handful of times, my arch hurt so bad I couldn't wear them anymore.I called them today to ask if I could return them, and they said yes. I walked in to return them and they said, "You don't have the box?" My response was, "No, I am a big proponent of recycling so I recycled the box."The manager looks dumbfounded then tells me he needs to go to the back to call his manager. Then he walks out from the back, not even up to me, and says they can't take them back.I will never shop here again. I have shopped at shoe stores who stand behind their products and give a refund, box or not. What I infer from this transaction is that this store was intending to resell my used sneakers as new (they have no wear).Please beware when shopping here.I attached a picture of the shoes, worn very little. Perhaps the quality doesn't match the price tag....
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April 2022 by G Dupler
Clerk was very helpful, should have caught his name, and directed us to a quality pair of cleats at a reasonable price.
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April 2022 by Joseph Wright
Low on stock but staff was friendly
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September 2021 by Linda Blanche songs LUEWAP
They judge people by the way the look like. I felt so uncomfortable my husband and I. The was looking at us like something was wrong. Just because we was black. But your know what I end of buying a $200 Nike vapormax and the sales person attitude change. This need to stop. Stop judging people by the color of thier skin......please!
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July 2021 by Sherry Britt
Nice and peaceful, in and out no waiting. Very convenient as a pose to going out west.
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June 2021 by Jeremiah Wood
Did an online order with pick up in store. Very friendly and helpful staff.Prices were reasonable.
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April 2021 by Eric Bradley
The salesperson who helped me with purchasing some soccer cleats was lacking at listening to what the customer was asking for in terms of what size I was requesting. Out of three times that he went in the back to get a cleat not one time did he come out with the size cleat I requested. I understand live and learn especially with younger employees, but companies wonder why they're bottom line is affected with yearly revenue falling. If one thing companies should do more with employees is training them on proper customer service and listening skills.
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December 2020 by Laura Phillips
My salesman was wonderful. Went above and beyond.
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October 2020 by Steven Mays
A sports wonderland
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August 2020 by Carmine Barone
Great service. Better deals in-store then online
