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December 2023 by Benjamin
Great dog sitting, haircuts, and boarding
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October 2023 by Jen Y
They took great care of my pup!
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October 2023 by Brittaney Gowen
My KGSD beretta, is my protection dog and I’d not good with dogs and people. She’s stated there 2 times so far and this was the first time she’s ever been boarded! They have taken really good care of her and are really friendly and welcoming, also helpfulThis will be her place I always her when I have to as much as I hate leaving her and she hates not being with me? I know she’s in good hands
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August 2023 by The Multidimensi0nal J0
Amazing place to work and board your animals!
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December 2022 by Ben Lambert
Great people.. Dog came back happy
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June 2021 by Wendy Danger
They shouldn’t be allowed to call themselves a Dog Htoel. This is no more than a kennel! I paid for the dog camera they offer on their website and can confirm along with another review I saw on here the lights turn off at 5 p.m. and don’t come back on until 8 in the morning! Completely unacceptable! My poor baby came home covered in pee because they had let him potty on himself during the 15 hour time span where there’s no one there at night!
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June 2021 by Noah
AWFUL care. Staff leaves at 5 p.m. and does not come back until they open back up at 8 am. Staff was extremely rude when I called to check on my dog. Essentially paying to have my dog left in a crate. You all will never receive mine or my family/friends’ business ever again. 0/10.
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April 2021 by Torin D.
Hilltop dog hotel offers affordable prices for your dogs stay here. Other than that I don't have many compliments for them. We figured out after watching the dog on the cameras that they offer that once they close at 5 pm the dogs are not let out or looked after at all until 8 am the next day. We confirmed this with them over the phone. They also do not provide any proof that they are doing any of the things that we payed to have added on during our dogs stay here, for example nature walks and play time. They also only sent out two updates during the 5 days our dog was there and did not respond to our text messages. I will not be bringing my dog back here in the future
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February 2021 by Dianne Stevens
My little girl Lacey goes there at least once or twice a month they took very good care of her and a lot of love. It's so nice to know when they walk to your car to pick up your dog they know we're by her name. Your dog is safe with them
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September 2020 by Kimery C.
I have used hilltop for many years for my dogs. They always are super excited to go and very happy when we return. I love that I get daily text about how they are doing and special treats that were given. The staff is super friendly and I would highly recommend them!
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September 2020 by cvaught23
Our dogs came home with quite a flea infestation. I know that fleas happen but part of their contract says that if your dog has them they will be treated at your expense. They were obviously left with these fleas for at least a few days given the severity of the matter. We are still dealing with this almost two weeks after we picked our dogs up from their stay. I called the business the same day I picked them up and left a message regarding the issue. I never received a response. I emailed them a couple of days after that and again... No response.
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July 2020 by Dave Way
Very nice people.
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October 2019 by Haley Smith
We love Hilltop! Our dog is very skittish and does not typically do well around strangers. She is greeted by name when we walk through the door and they know how to make her feel calm and welcomed. The first few times she came for a stay, she looked so scared and would pull on the leash. Now when she goes for a stay, she is wagging her tail and is eager to go back to her dog run. I could not be happier!
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September 2019 by Angel E.
Chose this place out of convenience because we had last minute change of plans. We left our dog for one night (from Saturday to Sunday). We had to pay an extra 30 dollars to pick up on Sunday when someone should have been there to let the dogs out anyway. The food we left did not have anything gone from it and our dog should have been fed at least twice while we were gone. His blanket was full of pee (which could have been from being scared also). I do not think they did much for the dogs and we will not be back.
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August 2019 by Peyton Cherry
Winston loves it and the staff takes great care of him!